Senior Quality Engineer I

The core responsibilities for the job include the following:

Technical Leadership:

• Trains and/or mentors other team members and peers as appropriate.
• Ability to work liaising with multiple teams to steer projects from inception to successful delivery.
• Provides financial input on department or project budgets, capital expenditures, or other cost/resource estimates as requested.
• Identifies opportunities to enhance the service delivery processes.

Delivering Technology:

• Performs complex quantitative and qualitative analyses for service delivery processes and projects.
• Facilitates achievement of expected deliverables and obligations of service providers.
• Validates completeness of requirements prior to service provider solutioning.
• Ensures all projects follow the defined development and business case processes.
• Ensures proper coordination with appropriate IT and vendor relations teams.
• Provides consultation for routine and complex systems development.
• Ensures early warning to the business stakeholder executives regarding degraded or missed service levels.
• Coordinates with Application Delivery and Infrastructure teams for deployment and production support activities.

IT Governance:

• Follows all defined IT standards and processes (i. e., IT governance, SM& G, architecture, etc. ) and provides input for improvements to the appropriate process owners as needed.
• Maintains a proper balance between business and operational risk.
• Ability to assess when risks need to be escalated to the right channels.
• Follows the defined project management standards and processes.

Requirements:

• Self-motivated and results-driven, with a passion for learning and growth.
• Excellent written communication skills.
• Experience with modern front-end or back-end web technologies and frameworks.
• Knowledge of build processes for Node.js applications.
• Understanding of the software development lifecycle and Agile (SCRUM) process.
• 4+ years working with automated testing frameworks such as Cucumber or Karate.
• 4+ years creating test cases for APIs (GraphQL or REST).
• Experience with performance testing and load testing.
• Knowledge of cloud services and deployments.
• Technical writing experience for documenting test plans and strategies.
• Familiarity with tools like Harness.io or Jenkins for automating testing pipelines.
• Undergraduate degree or equivalent experience/certification.