CHENNAI · FULLTIME
Senior Quality Analyst
Grm Academy And Consultant
Chennai · onsite · Posted 5d ago
Sourced from
Undisclosed4–9 yrsfulltimeChennai
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Section · 01
About this role
Quality Analyst required, Chennai. 5–10 years of QA experience in Banking/BPO preferred. Responsible for Call quality audits, coaching, process compliance, MIS reporting, and customer experience improvement. Tamil, English & Hindi mandatory.
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Section · 02
Skills
Call AuditCall MonitoringCall QualityCall CalibrationQuality Analysis