Senior Public Relation Manager- Pharma and Healthcare

Job Summary

As a Senior Account Manager at Burson in our Healthcare and Pharma, you will lead day-to-day client relationships, develop and execute integrated communication strategies, mentor junior team members, and contribute to business growth. You will be responsible for delivering high-quality client service, managing account profitability, supporting new business initiatives, and ensuring operational excellence while collaborating with cross-functional teams.

What youll do:

• Lead day-to-day client relationships and develop strategic integrated communications programs aligned with client business objectives.
• Oversee the execution of communication campaigns, ensuring quality delivery within timelines and budgets.
• Create and review communication materials including press releases, QAs, key messages, media pitches, and holding statements.
• Build and maintain strong relationships with media, journalists, influencers, and key stakeholders while supporting digital communication strategies.
• Support business development by identifying growth opportunities, contributing to pitches, and preparing new business proposals.
• Coach, mentor, and provide continuous feedback to junior team members while fostering an inclusive team culture.
• Manage budgets, vendor relationships, documentation, invoicing, and ensure compliance with agency financial processes.
• Ensure adherence to Burson processes, SOPs, SharePoint documentation, client reviews, contracts, and effective use of Generative AI tools in communications.

Experience that contributes to success:

• 6-8 years of experience in Public Relations, Corporate Communications, or Integrated Communications
• Proven experience managing multiple client accounts and serving as the primary client contact, especially healthcare and pharma clients.
• Strong expertise in media relations, content development, strategic communications, and campaign execution.
• Excellent verbal and written communication skills with experience developing PR materials.
• Experience mentoring teams, delegating work, and managing cross-functional collaboration.
• Exposure to business development, client pitches, and account growth initiatives.
• Working knowledge of digital communications, social media trends, analytics, and Generative AI tools.
• Experience managing budgets, documentation, vendor coordination, and agency operations while ensuring process compliance.

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