Senior Project Manager

Responsibilities:

• Manage multiple projects from planning to successful delivery.
• Define project scope, timelines, milestones, and deliverables.
• Lead customer and internal meetings and ensure stakeholder alignment.
• Track project progress, risks, dependencies, issues, and deliverables.
• Manage scope changes, customer expectations, and corrective actions.
• Coordinate with distributed teams across India, North America, and Europe.
• Work with technical teams to resolve complex technical issues.
• Drive project governance and ensure adherence to delivery standards.

Requirements:

• 5+ years of project management experience, preferably in enterprise SaaS, IT services, technology, or consulting.
• 1+ year of customer-facing project delivery experience.
• Experience managing complex enterprise and multi-country projects.
• Strong knowledge of SQL, APIs, and MDM.
• Experience with AI/ML, data analytics, image recognition, or other technical projects.
• Hands-on experience with Agile or Waterfall methodologies.
• Experience with SOWs, RFPs, and Change Requests.
• Strong stakeholder, risk, dependency, and delivery management skills.
• PMP/CAPM/CSM/ITIL certification is a plus.