Senior Project Manager, Client Services

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Project Manager, Client Services based in the United States.

This role offers the opportunity to lead complex client projects within a technology-driven environment focused on innovation, collaboration, and operational excellence. The Senior Project Manager will guide clients through eDiscovery processes, providing strategic consultation and ensuring projects are delivered efficiently, accurately, and cost-effectively. This position combines project leadership, client advisory, workflow optimization, and cross-functional collaboration. The ideal candidate will have deep eDiscovery expertise and the ability to translate complex requirements into practical solutions. Working with internal teams and external stakeholders, this role plays a key part in improving delivery outcomes, strengthening client relationships, and driving long-term success. This is an opportunity for an experienced project leader to apply technical knowledge, problem-solving skills, and strategic thinking in a fast-paced environment.

Accountabilities:: The Senior Project Manager, Client Services will oversee client projects from planning through completion, ensuring successful execution while providing expert guidance on eDiscovery workflows, technology solutions, and industry best practices. The role requires strong project management capabilities, client communication skills, and the ability to coordinate multiple stakeholders.

Manage client projects and annual budgets while advising clients on eDiscovery best practices and cost-effective delivery strategies.

Consult with clients to define project scope, execution plans, timelines, and solutions aligned with industry standards and internal processes.

Identify opportunities to improve workflows, reduce costs, increase delivery speed, and maximize the use of technology solutions.

Coordinate project communications and expectations across internal teams, clients, and external stakeholders.

Initiate project activities by creating work orders for data processing, review, production, and related services.

Monitor project progress, identify risks, resolve issues, and ensure successful completion of deliverables.

Provide workflow consultation and contribute to the development of project standards and best practices.

Train and support team members on eDiscovery processes, workflows, and operational procedures.

Act as an escalation resource by applying strong knowledge of internal tools, documentation, and project methodologies.

Build trusted client relationships by providing strategic guidance and consistently delivering high-quality solutions.

Requirements:

The ideal candidate is an experienced project management professional with a strong background in eDiscovery, client consulting, and technology-enabled legal services. This role requires excellent communication skills, technical expertise, and the ability to manage complex projects in a collaborative environment.

Bachelor’s degree or equivalent professional experience; advanced degree such as a Master’s or Juris Doctor is a plus.

6+ years of professional experience, including at least 4 years managing eDiscovery projects.

5+ years of experience working within a law department, law firm, legal consulting organization, or eDiscovery services provider.

Hands-on experience with Relativity is required.

Strong understanding of eDiscovery processes, workflows, technology solutions, and industry best practices.

Ability to provide strategic consultation and develop solutions that improve efficiency, quality, and client outcomes.

Strong project management skills with experience managing client relationships and delivering projects successfully.

Excellent written and verbal communication skills, with the ability to explain complex information, manage expectations, and resolve conflicts.

Ability to work independently while collaborating effectively with cross-functional teams.

Adaptability and flexibility to manage changing priorities in a growing environment.

Ability to interpret and execute instructions provided through written and verbal communication.

Availability to occasionally work outside standard business hours or participate in on-call support when needed.

Benefits:

Competitive annual salary range of $113,048–$140,000 depending on skills, experience, and location.

Eligibility to participate in an annual bonus or incentive program.

Comprehensive medical, dental, and vision insurance plans.

401(k) retirement plan with company matching contributions.

Employer-paid life and AD&D insurance.

Employer-paid short-term and long-term disability coverage.

Telemedicine and wellness programs.

Flexible Paid Time Off (PTO) program.

Paid volunteer days.

Optional insurance plans, including accident, hospitalization, critical illness, and pet insurance.

Supportive and collaborative work environment focused on innovation, professional growth, and inclusion.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1