Senior Program Coordinator, Technical Support Unit (EAII Advisors)

Job Summary

This position is with EAII Advisors, Evidence Action s technical partner in India.

The Role

The Senior Program Coordinator will report to the Manager, Program Operations and will work in close coordination with various team members from the State and Field teams. The Senior Program Coordinator will lead and train a team of Field Coordinators who execute technical support and overall implementation of our Safe Water program.

You will oversee the installation, operation and coordination of designated sites, as well as the capacity building and community engagement activities around them, ensuring smooth and efficient stakeholder engagement. The Senior Program Coordinator will also maintain robust, up-to-date and high-quality internal information management systems to provide accurate and timely program recommendations.

Responsibilities

Field Team Management (40%)

• Lead, supervise and mentor the field team; set clear work plans, targets and accountability to meet implementation timelines.
• Implement trackers and train Field Coordinators on the Safe Water program that enable them to carry out device installation and operation duties effectively.
• Conduct regular reviews, performance check-ins and on-the-job coaching; identify training needs of the field team.
• Carry out field visits to intervention locations to provide program and technical support as needed.
• Oversee installation and ongoing maintenance of ILC devices, including chlorine supply, residual testing and timely fixes, so every device stays functional and up to standard.

Government Liaisoning & Capacity Building at District & Block levels (30%)

• Serve as the primary point of contact for district and block administrations and line departments (PHED/RWSS and Panchayati Raj).
• Secure approvals, permissions and coordination needed for installations and ongoing operations at district & block levels.
• Design and deliver training, orientations and refresher sessions for district and block officials, engineers and frontline functionaries on ILC implementation, monitoring and community engagement.
• Represent Evidence Action in district and block review meetings; share progress and resolve bottlenecks.
• Engage with government empanelled vendors, contractors and NGOs at district and block levels for program needs.
• Develop simple training materials, SOPs and job aids adapted to the local context.
• Provide hands-on support to government counterparts and track the effectiveness ofcapacity-building efforts.

Monitor Data Collection (30%)

• Lead collection, quality assurance and timely reporting of field data (installations, functionality, chlorine residuals, O&M visits) through field team & guide the team in accordance with the instructions received from the State/ National Office Team.
• Ensure the team uses digital tools correctly; conduct data audits and back-checks and identify and flag gaps to State and National office teams.
• Prepare regular progress reports and dashboards for State & National Office teams.

Disclaimer

The duties and responsibilities provided above is a general outline of the typical responsibilities and requirements for the role, and additional tasks may be assigned to the employee from time to time.

Position Location

This position will be based in Bhubaneswar, Odisha. Applicants must be legally authorized to work in India. We are unable to sponsor or take over sponsorship of employment visas at this time.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.