Senior Program Advisor

Company Description Imarticus Learning is a leading education provider that delivers high-quality, industry-specific programs through innovative technology, specialized training, and mentorship from experienced professionals. Over the past 14 years, the organization has impacted more than 1 million learners in partnership with premier institutes and thousands of global hiring partners. Imarticus Learning offers Job Assured Programs, Global Accounting and Finance Programs, Executive Education, and Senior Leadership Programs designed to build practical, industry-ready skills. Its teaching methodology combines live lectures, hybrid learning, peer discussions, projects, and soft skills training across domains such as Finance, Data Science, Analytics, Technology, Marketing, and Management. Imarticus Learning has received multiple national and international awards and maintains strong placement outcomes and career advancement for its learners.

Role Description The Senior Program Advisor role is a full-time, on-site position based in Ahmedabad. The individual in this role will guide prospective learners through the program selection process, explaining course offerings, outcomes, and career pathways to help them make informed decisions. Daily responsibilities include managing inbound and outbound inquiries, conducting consultations and counseling sessions, and maintaining accurate records in CRM or related systems. The Senior Program Advisor will collaborate with academic, marketing, and operations teams to ensure smooth learner onboarding, high satisfaction levels, and strong conversion rates. The role also involves meeting enrollment targets, providing feedback to improve program offerings, and representing Imarticus Learning professionally during events, info sessions, and campus activities.

Qualifications

• Strong advisory and counseling skills, with the ability to understand learner needs, explain complex information clearly, and build trust-based relationships.
• Proficiency in communication and interpersonal skills, including clear spoken and written English, active listening, and professional presentation abilities.
• Experience in sales or admissions roles, including managing leads, achieving enrollment or revenue targets, and working with CRM or similar tools.
• Organizational and coordination skills, including time management, attention to detail, and the ability to handle multiple queries and follow-ups efficiently.
• Background in education, edtech, training, or career counseling is highly beneficial; familiarity with programs in finance, analytics, technology, marketing, or management is a plus.
• Bachelor's degree in any discipline; a postgraduate qualification in business, education, psychology, or related fields is an advantage.
• Comfort working in a target-driven environment and collaborating with cross-functional teams on-site in Ahmedabad.