Senior Product Solutions Manager, Health Plans

About the Senior Product Solutions Manager, Health Plans  at Headspace:

Headspace’s mission to improve the health and happiness of the world requires that our mental health solutions integrate seamlessly with the complex healthcare ecosystem. As mental health becomes central to whole-person care, our Health Plan partners require tailored solutions that drive member outcomes while meeting rigorous clinical and regulatory standards.

We are seeking a Senior Product Solutions Manager to own the strategy for onboarding and growing our solutions specifically for Health Plan partners. This role sits at the intersection of clinical strategy, data interoperability, and commercial delivery. You will own the product solution lifecycle, taking our core mental health offerings and configuring them for payer-specific needs, driving member activation, and ensuring we deliver the ROI evidence required for long-term health plan partnerships. At Headspace, product leaders are expected to lead with curiosity, model purposeful experimentation, give and receive feedback with care, and maintain an unwavering commitment to the member and partner experience.

What you will do:

Health Plan Solution Strategy: Define and execute the roadmap for Health Plan-specific solution packages, ensuring our products meet the unique configuration and integration requirements of large payers.

Onboarding & Lifecycle Growth: Lead the technical and operational onboarding of new Health Plan partners, ensuring a seamless implementation of eligibility, SSO, and data reporting workflows.

Clinical Evidence Loop: Partner with Product Science, Clinical, and Data teams to ensure our solutions demonstrate clear clinical impact (e.g., PHQ/GAD trends) and ROI, providing the evidence health plans need for program renewal.

Partner-Specific Configurations: Serve as the product expert for Health Plan requirements, identifying which features should be standardized vs. customized, and maintaining a scalable configuration framework.

Cross-Functional Orchestration: Lead the coordination between Sales, Customer Success, Clinical, and Engineering to ensure we deliver consistent, high-quality experiences that drive member retention within payer-sponsored populations.

Reporting & Analytics: Own the reporting surfaces for Health Plan partners, ensuring visibility into population health metrics, engagement signals, and clinical outcomes.

What you will bring :

Required Skills:

3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering in B2B2C, health tech, or payer/provider environments.

Deep understanding of health plan eligibility systems, HIEs, or clinical data interoperability (e.g., FHIR, HIPAA environments).

Proven track record of managing complex, cross-functional product launches or technical implementations with external stakeholders.

Strong analytical fluency and ability to translate clinical and engagement data into actionable value narratives for commercial partners.

Exceptional communication skills; able to translate technical platform constraints into business-friendly language.

Preferred Skills:

Experience in healthcare, B2B2C, or regulated environments

Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems)

Experience supporting B2B or enterprise onboarding workflows

Exposure to admin tools, configuration systems, or platform UX

Passion for mental health and Headspace’s mission

Location:

This role is open to candidates across the US, with preferred locations in San Francisco, CA (hybrid), New York City, NY (remote), and Seattle, WA (remote). Candidates must permanently reside in the US full-time.

If your primary residence is in the greater San Francisco Bay Area, this role follows our hybrid model, with 3 days per week in office to support in-person collaboration. Your recruiter will share more details.

Pay & Benefits :

The anticipated new hire base salary range for this full-time position is $122,400-$170,000 + equity + benefits. 

For candidates based in San Francisco, New York City, or Seattle, a separate salary range of $156,400.00-$190,000 applies, consistent with our location-based compensation philosophy.

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training.  Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

A mission that matters—with impact you can see and feel

A culture that’s collaborative, inclusive, and grounded in our values

The chance to shape what mental health care looks like next

Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace.  Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program .

Privacy Statement

All member records are protected according to our Privacy Policy . Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice