Senior Product Marketing Manager | Remote (US/UK)

ABOUT MAZE

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey https://www.uxtools.co/survey/user-research/user-testing-overview—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values https://maze.co/about-us/.

ABOUT THE ROLE

We're looking for a Senior Product Marketing Manager who will play a pivotal role in launching new features, enabling sales, and shaping our product narrative in a competitive category.

In this position, you’ll work closely with Product Management to craft the story behind new features and support Sales with compelling enablement and practical messaging so they can successfully bring features to prospects and customers. Within the Marketing team, you’ll advocate for our target persona and ensure that our positioning remains consistent across channels. You’ll work with customers to capture their success stories and turn them into engaging content. This role is a great fit for a Sr. PMM who is energized by a broad domain and is good at building order out of it: turning one-off requests into a repeatable process, or using AI tools that make us more efficient over time.

WHAT YOU'LL DO

• Partner closely with Product Management on launches, staying involved as timelines and scope shift, and getting buy-in on launch messaging and deliverables

• Create product content to support your launches and product surface area, including blog posts, website copy, demo scripts, videos, and social posts

• Plan and run customer- and prospect-facing product webinars, from picking the topic through wrangling speakers and following up afterward

• Run biweekly enablement sessions and build and maintain the sales enablement suite, including battlecards, pitch decks, objection handling materials

• Stay up-to-date on competitors and spin up competitive positioning on both a recurring and ad hoc basis

• Source, write, and distribute customer stories and references

• Help shape new positioning and messaging as the product and market change, using customer conversations and data

WHAT WE'RE LOOKING FOR

• 4+ years in product marketing at a B2B SaaS company, with hands-on experience in sales enablement and customer marketing

• A track record of taking on a messy, underspecified problem and getting it done without needing it pre-scoped for you

• Experience running product launches in tandem with a Product Management team and ability to exert influence without authority when needed

• Good judgment about what to prioritize when data, customer feedback, and the calendar are all pulling in different directions

• Effective storytelling and writing abilities that translate feature specifications and benefits into content our audience will want to read

• A tolerance for ambiguity — you'd rather figure it out than wait for someone to hand you a fully-formed plan

• Curiosity and willingness to test AI-powered workflows and create new AI tools that our whole marketing team can benefit from using

INCLUSIVITY AND PAY

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. 

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

WHY MAZE IS UNIQUE

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

BENEFITS

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

  • For some locations, coverage options vary, please see our benefits pages https://mazedesign.notion.site/Benefits-Full-Time-Team-Member-fac6236ca0d6452dbc659a1947d89317 for more information

• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid

• Flexible time off

• Meaningful equity

• Company retreats, fully paid for by Maze

• New MacBook (laptop), paid for by Maze

• Paid Family leave: 16 weeks for birth or adoptive parents

• $500/month to be used for dependent health insurance coverage

  • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

• $1,500 remote work setup fund to ensure you can set up a productive work space

• Flexible work schedule where you manage your own working hours

• Monthly Bonus.ly http://Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

• Virtual social engagements randomly throughout the year

• SWAG, we have some really cool swag

• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here https://mazedesign.notion.site/Benefits-fac6236ca0d6452dbc659a1947d89317. 

OUTREACH NOTICE

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.