Senior Product Manager

Role: Senior Product Manager

Grow the subscription people are glad they pay for.

With millions of active users across the Microsoft 365 ecosystem and Copilot usage growing fast, consumer subscriptions are one of the largest surfaces anywhere to shape the next chapter of Microsoft's subscription business. Copilot is making Microsoft 365 more powerful every month, and that creates a rare opportunity: help more people subscribe, help subscribers discover the plan that fits them best, and invent new ways to pay for AI as it becomes part of everyday life. We are looking for a Senior Product Manager to own consumer monetization on mobile, a business with enormous reach where the playbook for AI subscriptions is still being written.

Why this role, why now:

Copilot recently came together as one app across web, desktop and mobile, and AI is reshaping what people expect from a subscription. Plans now range from core productivity to Copilot-powered and Pro experiences, and usage-based offers are opening entirely new business models. Early signals on mobile are solid, and in-app purchase is live across iOS and Android. This is the moment to define what a world-class AI subscription business looks like.

How we work:

• Small, empowered mission teams with clear ownership.
• Every bet starts with a written hypothesis, is measured rigorously, and decisions are made on evidence.
• AI-native by default: we use AI agents and tools throughout our own workflow to research, prototype, analyze and ship faster.
• Ship fast, learn faster, scale what works.
• We earn the upgrade; we never trap people in a subscription.
• India shapes global strategy here, not just execution.

You'll thrive here if...:

• You treat a paywall as a product and can explain why one trial converts and another does not.
• You are excited by inventing new ways to pay for AI, from premium tiers to usage-based packs.
• You form a view on why people pay, and change it quickly when the data disagrees.
• App store policies energize your creativity rather than limit it.
• You think in lifetime value, not just conversion, and are as comfortable modelling unit economics with finance as sketching a flow with a designer.
• You already prototype, analyze and write with AI, and want a team that expects it.

This role may not be for you if...:

• You want a defined backlog handed to you.
• You measure success by features shipped rather than customers who pay and stay.
• Dark patterns tempt you.

Why join us:

Few roles let you shape how millions of people experience and pay for AI in their daily lives. You will own a global subscription business across growth, economics, upgrades and new business models, with the freedom to set direction and a fast-moving, AI-native team beside you. If that excites you, we would love to meet you.

Responsibilities:

What you will own:

• You own a revenue-bearing business end to end across four connected levers: subscriber growth, unit economics, upgrades and new business models. Senior here means you set the strategy and experiment roadmap across all four, navigate real platform constraints and align partners you don't manage.
• Grow subscriptions: attract and convert new Microsoft 365 subscribers on mobile through great paywalls, trials and purchase experiences on the App Store and Google Play.
• Improve unit economics: raise lifetime value and ARPU through smarter packaging, pricing and offers, and by keeping subscribers engaged and renewing.
• Lead upgrades: design upgrade experiences that help subscribers discover Copilot-powered and Pro plans at the moment the value is obvious.
• Build new business models: launch and scale consumption packs and other usage-based offers that let people buy more AI exactly when they need it.
• Partner broadly: work with engineering, design, data science, finance, pricing, legal, marketing and platform partners so every offer is bold, fair and compliant.
• You will move the metrics that define a healthy subscription business: paid subscriber growth, trial conversion, upgrade rate, ARPU, lifetime value, retention and consumption revenue.

Your first 30 / 60 / 90 days:

• First 30 days: understand the mobile subscriber journey end to end, from first trial to upgrade to renewal, and the economics behind it.
• By 60 days: a hypothesis-led roadmap across growth, unit economics, upgrades and consumption that partners have signed up to.
• By 90 days: first experiments live across at least two levers, with early, measurable wins.

Qualifications:

Required/Minimum Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development.
• OR equivalent experience.

Additional or preferred qualifications:

• Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's degree in Engineering, Computer Science or a related field AND 6+ years of product management experience shipping consumer or mobile products at scale.
• OR a master's degree AND 5+ years.
• OR equivalent experience.
• A track record of owning subscription outcomes such as paid conversion, upgrades, ARPU, lifetime value or retention.
• Depth in designing experiments, reading results honestly and acting on them.
• Ability to align teams without formal authority and write clear narratives for senior leaders.
• Hands-on experience with StoreKit and Google Play Billing.
• Paywall design, pricing and packaging, trial optimization, or tiered and usage-based (consumption) monetization models.
• Consumer subscription experience in streaming, music, edtech, gaming or AI apps.
• Comfort with SQL and causal inference.