Senior Product Manager

The Product Manager owns the vision, strategy, and roadmap for digital and AI-enabled products serving the Operations function. This role bridges business strategy and technology execution defining what to build, why to build it, and how it delivers measurable value across the Operations value chain. The Product Manager works closely with Operations stakeholders, Data Scientists, and Engineering teams to ship impactful capabilities.

Product Strategy & Roadmap

     Define and own the product vision and multi-quarter roadmap for AI and digital products within the Operations domain

     Identify and prioritise product opportunities based on business impact, feasibility, and strategic alignment

     Translate Operations pain points and opportunities into a coherent product strategy

     Communicate roadmap and product direction to senior stakeholders and cross-functional teams

Discovery & Backlog Management

     Lead product discovery activities including user research, journey mapping, and opportunity assessment

     Maintain a well-groomed, prioritised product backlog aligned to business value

     Write clear epics, user stories, and acceptance criteria in collaboration with Business Analysts

     Make prioritisation decisions based on data, stakeholder input, and strategic objectives

Delivery Collaboration

     Act as the primary product authority within Agile delivery teams

     Partner with Data Scientists to define AI product requirements, evaluate model outputs, and validate business value

     Collaborate with Engineering and Architecture on technical feasibility and trade-offs

     Drive sprint reviews, demos, and feedback cycles with Operations stakeholders

Outcomes & Performance

     Define and track product KPIs and OKRs to measure adoption, efficiency gains, and business value realisation

     Gather and synthesise post-launch feedback to inform iterative improvement

     Champion a data-driven and user-centric product culture within the team

     7 12 years of product management experience, ideally with exposure to enterprise operations or supply chain systems

     Proven ability to define product strategy, manage roadmaps, and drive end-to-end delivery

     Strong experience with Agile methodologies and tools (Jira, Confluence, Productboard)

     Familiarity with AI/ML product development understanding of model capabilities, limitations, and operationalisation

     Experience with ERP platforms (SAP, Oracle, D365) or supply chain management systems is advantageous

     Strong analytical and data-driven decision-making skills

     Excellent communication and storytelling skills with ability to influence without authority