Senior Product Manager

As a Senior Product Manager at Birla Pivot, you will own the product strategy, roadmap, and outcomes for a large, complex product area within the pod. Your scope could span a full product sub-domain, multiple interconnected features, or high-impact 0-to-1 initiatives across buyer journeys, supply chain, seller workflows, credit, and more. You will operate with a high degree of autonomy, partnering closely with Engineering, Design, Data & Analytics, and Business teams to turn ambiguous customer and business problems into scalable product solutions. This role goes beyond execution. You will shape product direction, influence strategic bets, drive measurable business outcomes, and mentor Product Managers and APMs. From identifying the right problem to scaling an adopted solution, you will own the journey end-to-end.

The candidate will have responsibilities across the following functions:

Product Strategy and Roadmap:

• Shape product strategy and roadmap direction alongside the GPM for a broader, more complex product area.
• Identify high-impact opportunities by balancing customer needs, business priorities, market dynamics, and technical feasibility.
• Own the product area's key metrics and proactively communicate progress, risks, and trade-offs to senior leadership.
• Translate business strategy into clear product priorities and executable roadmaps.

Market and User Research:

• Conduct deep research into buyer and seller journeys, workflows, pain points, and unmet needs.
• Combine qualitative insights, quantitative data, market trends, and competitive intelligence to identify product opportunities.
• Convert research and market signals into actionable product bets and recommendations for leadership.

0-to-1 Product Development:

• Lead cross-functional teams through 0-to-1 product development, from problem discovery and framing through launch and scale.
• Define ambiguous problems, establish hypotheses, validate solutions, and determine product-market fit.
• Develop clear PRDs, business cases, product narratives, and success criteria for undefined-scope initiatives.
• Partner with Engineering, Design, and Analytics to deliver high-quality products at speed.

Stakeholder Management and GTM:

• Build compelling business cases for strategic product investments and secure alignment from senior stakeholders.
• Influence decisions across Product, Engineering, Business, Finance, Sales, Operations, and Leadership.
• Own pricing, commercialisation, launch strategy, and GTM for major products and 0-to-1 initiatives.
• Communicate product strategy, trade-offs, and outcomes with clarity and conviction.

Business Impact and Product Metrics:

• Define product success metrics that connect customer outcomes to business impact, including GMV, margin, conversion, retention, adoption, and engagement.
• Establish measurement frameworks before launch and use data to evaluate product performance.
• Conduct structured post-launch reviews and make evidence-based iterate, scale, or retire decisions.