Senior Product Manager, Salesforce and Digital platforms

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Salesforce and Digital Platforms based in Canada.

The role offers the opportunity to shape the future of enterprise platforms within a fast-growing technology environment. You will own the strategy, roadmap, and evolution of Salesforce solutions that support critical business operations. Working at the intersection of product, technology, and business teams, you will translate complex needs into scalable digital experiences. You will collaborate closely with technical experts, stakeholders, and end users to deliver impactful platform improvements. The ideal candidate is a product leader who combines strategic thinking, technical fluency, and a strong understanding of user outcomes. You will help drive innovation by leveraging data, automation, and AI-powered tools to improve productivity and decision-making. This is an opportunity to join an ambitious team building modern solutions for a rapidly evolving industry.

Accountabilities:: As the Senior Product Manager, Salesforce and Digital Platforms, you will own the vision, roadmap, and continuous improvement of Salesforce and related digital platforms. You will act as the bridge between business stakeholders and technical teams, ensuring solutions are aligned with user needs, business objectives, and long-term platform strategy.

Own the Salesforce product roadmap from discovery and prioritization through delivery, adoption, and continuous optimization.

Translate business requirements from sales, operations, marketing, and customer-facing teams into clear user stories, epics, and acceptance criteria.

Manage product backlogs and sprint planning in close collaboration with developers and engineering teams.

Drive platform adoption through effective change management, communication, and user enablement strategies.

Define success metrics and KPIs for platform initiatives and use data insights to guide product decisions.

Evaluate new platform capabilities and releases to identify opportunities for innovation and efficiency improvements.

Collaborate with UX and design teams to create consistent and intuitive user experiences across digital touchpoints.

Apply product management principles across additional customer-facing platforms, portals, and SaaS solutions where needed.

Conduct market research, competitive analysis, and user discovery activities to inform platform strategy.

Gather and analyze feedback from users, stakeholders, and business teams to continuously improve solutions.

Use AI-powered tools to accelerate research, documentation, analysis, prototyping, and product workflows.

Evaluate emerging AI capabilities within enterprise platforms and determine when to build, buy, or enable solutions.

Communicate product vision, priorities, and progress clearly to technical teams, business leaders, and executive stakeholders.

Requirements:

The ideal candidate is a product leader with strong Salesforce expertise, excellent communication skills, and the ability to operate effectively between business and technology teams. You should be comfortable owning complex platforms, driving strategic initiatives, and working in a fast-paced environment.

5+ years of experience in product management, including at least 2 years directly managing a Salesforce environment.

Strong hands-on knowledge of Salesforce core platforms, including Sales Cloud and Experience Cloud.

Ability to collaborate effectively with senior Salesforce developers and understand technical architecture, integrations, and platform capabilities.

Proven experience managing product roadmaps, backlogs, prioritization frameworks, and delivery cycles.

Strong analytical mindset with the ability to use data to define problems, prioritize initiatives, and measure outcomes.

Excellent communication skills with the ability to translate business needs into technical requirements.

Demonstrated ability to work cross-functionally with engineering, operations, sales, marketing, and executive stakeholders.

Professional experience using AI tools to improve productivity, research, analysis, and decision-making.

Ability to thrive in an ambitious, fast-moving environment with a high degree of ownership and autonomy.

Nice to have:

Salesforce certifications such as Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant.

Experience with Salesforce integration patterns and connected enterprise systems.

Experience managing platforms beyond Salesforce.

Background in fintech, lending, mortgage technology, or financial services.

Experience with UX research, customer journey mapping, or user experience optimization.

Benefits:

Competitive compensation package.

Comprehensive benefits coverage fully paid by the company.

Unlimited access to telemedicine and mental health services for employees and their families.

Flexible remote-first work environment.

Four weeks of vacation to support rest and sustainable performance.

Access to modern technology tools, including AI-powered solutions that enhance productivity.

Opportunity to work with high-performing professionals across product, technology, and industry teams.

Strong learning and career growth opportunities in a rapidly evolving technology environment.

Collaborative culture focused on ownership, innovation, and meaningful impact.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1