Senior Product Manager -Retail-Tech / ERP

Role & Responsibilities

Key Responsibilities-

• Product Strategy & Growth Ownership:
• Define strategic roadmap themes aligned to revenue growth and market opportunity
• Own product success as a business outcome—adoption, expansion, and monetisation
• Identify new product and revenue opportunities across the retail ecosystem
• Drive product-led growth and expansion strategies
• Market & Competitive Intelligence:
• Build deep understanding of retail SaaS landscape across ERP, POS, OMS, and commerce
• Conduct structured market research and segmentation
• Identify whitespace opportunities and defensible product positions
• Track global trends in AI, automation, and retail digitisation
• Customer &; Problem Discovery:
• Lead customer discovery with enterprise and mid-market retailers
• Translate customer pain points into scalable product opportunities
• Balance enterprise requirements with SaaS scalability and product vision
• Act as the voice of the market within the product organization
• Go-To-Market & Monetisation Strategy:
• Define product positioning, messaging, and value proposition
• Contribute to pricing and packaging strategy
• Partner with sales on enterprise deals and product narratives
• Enable product launches with marketing and GTM teams
• AI-Driven Product Innovation:
• Identify opportunities to embed AI across retail workflows
• Define AI-native experiences such as copilots, automation, and predictive insights
• Partner with data and engineering teams to shape AI roadmap
• Move beyond dashboards to decisioning and automation systems
• Product Direction & Cross-Functional Alignment:
• Define clear product direction and strategic artifacts (MRDs, roadmap themes)
• Work with inbound PMs to translate strategy into execution
• Align engineering, design, and business teams on priorities and trade-offs
• Ensure long-term product architecture is not compromised for short-term gains Ideal Candidate
• Strong Senior Product Manager profile (Retail-Tech / ERP)
• Mandatory (Experience 1) – Must have 6+ years of experience in Product Management, preferably in Retail / ERP platforms serving enterprise or mid-market customers.
• Mandatory (Experience 2) – Must have strong hands-on experience in Retail ERP domain, with exposure to modules such as Inventory Management, Merchandising, Supply Chain, POS, Order Management, Retail Operations, or Omnichannel Retail systems.
• Mandatory (Experience 3) – Must have proven experience driving product strategy and business outcomes, including measurable impact on product adoption, revenue growth, customer expansion, monetisation, retention, or customer experience improvements.
• Mandatory (Experience 4) – Must demonstrate end-to-end product ownership including customer discovery, market research, PRD/MRD creation, roadmap definition, prioritisation, GTM alignment, launch strategy and post-launch performance tracking.
• Mandatory (Experience 5) – Must have strong exposure to market-facing/outbound product management, including customer interactions, sales partnership, pricing discussions, product positioning and growth initiatives.
• Mandatory (Experience 6) – Must possess strong understanding of Retail SaaS ecosystem and ERP products, with ability to identify product opportunities and convert customer problems into scalable product solutions.
• Mandatory (Stability) – Candidate should have worked a minimum of 1.5–2 years in each organisation.
• Mandatory (Company) – Candidates should be from Retail ERP / Retail SaaS / POS / Enterprise Retail Technology Product companies only. Skills: customer,retail,saas,automation,strategy,revenue,pos,enterprise