Senior Product Manager - Digital Experience

We are seeking a Senior Product Manager to join our global Digital Experience team, where innovation knows no borders. This team owns and scales whitelabel e-commerce and post-booking servicing products for leading global airline partners. It bridges complex backend capabilities with modern digital storefronts to deliver seamless traveler journeys. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.

As a Senior Product Manager, you will drive the strategy, evolution and operational excellence of our Digital Experience (DX) and Digital Experience Check-In (DXCI) products across SabreSonic and SabreMosaic platforms. You will guide technical execution, lead agile scrum backlogs and support global clients as they transition toward modern Offer & Order retailing. This role requires strong technical depth, cross-functional leadership and the ability to align global stakeholders to deliver high-impact enterprise software solutions.

What You'll Do

• Drive product vision, strategy and detailed roadmaps for Digital Experience across SabreSonic and SabreMosaic initiatives.
• Manage investment decisions, scoping and priority backlogs for scrum teams while writing user stories and defining acceptance criteria.
• Collaborate closely with engineering teams to provide technical guidance, deliver scalable architectural solutions and maintain product quality.
• Engage directly with global customer touchpoints, focus groups and industry events to gather market insights and shape product direction.
• Lead product evolution as clients transition from legacy workflows toward modern Offer & Order retailing architectures.
• Analyze and resolve technical escalations and maintenance issues alongside commercial and delivery teams to ensure operational stability.
• Deliver product demonstrations for internal leadership and external global clients to showcase upcoming capabilities and enhancements.
  
  

What You'll Bring

Required qualifications

• Minimum 5 years of experience in technical product management owning complex e-commerce platforms, enterprise SaaS or high-scale digital solutions.
• Proven track record in market-facing roles, engaging directly with clients and partners to define requirements and influence product strategy.
• Strong technical and data-oriented mindset with demonstrated ability to bridge backend system architecture and front-end user experiences.
• Success leading cross-functional execution and backlog refinement within agile software development environments.
• Exceptional communication and presentation skills, with proven ability to articulate complex technical concepts to senior stakeholders.
• Strong organizational discipline with a history of managing multiple complex projects and competing priorities simultaneously.
  
  

Preferred Qualifications

• Prior experience with airline reservation or travel management technology platforms and retailing trends.