Senior Product Manager - Agentic Application

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry.

We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations.

Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most.

With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer.

What You'll Do:

The Senior Product Manager, Agentic Application owns the product strategy, roadmap, and execution for an agentic AI application that automates insurance product configuration for Duck Creek carriers.

- Define and maintain the product strategy and roadmap for an agentic AI application that automates insurance product configuration.

- Translate carrier product configuration needs, document change workflows, accuracy requirements, and line-of-business expansion goals into clearly defined epics, features, use cases, requirements, user stories, and measurable product outcomes.

- Partner with Engineering and Architecture to define scalable, reliable, and maintainable agent pipeline patterns.

- Define product capabilities for a knowledge graph that represents relationships between insurance product elements.

- Drive an eval-first product culture: define accuracy targets by capability, establish a continuous evaluation methodology using AI observability tooling, and ensure no feature ships without a measurable accuracy signal.

- Define carrier-facing product capabilities, including configuration request intake, pipeline status visibility, reviewer experience, extraction result review, and output approval workflows.

What You've Done:

- Bachelor's degree or equivalent experience in Computer Science, Information Systems, Engineering, Data Science, Business, Insurance, Product Management, or a related field.

- 6+ years of experience in technical product management, AI product management, platform services, software engineering, or related roles.

- Experience owning complex AI, data, platform, or document-processing product capabilities.

- Experience translating ambiguous business and technical problems into product strategy, roadmap priorities, requirements, release plans, and measurable outcomes.

Benefits:

Duck Creek Technologies offers a comprehensive benefits package, including flexible work environment, medical, dental, vision, life, and disability insurance, 401(k) retirement plan with match, and paid holidays, vacation, and volunteer time.