Senior Product Designer

About AppDirect AppDirect is the only end-to-end commerce platform for selling, distributing, and managing cloud-based products and services to succeed in the digital economy. The AppDirect ecosystem connects channels, developers, and customers through its platform to simplify the digital supply chain by enabling the onboarding and sale of products with third-party services, for any channel, on any device, with support. Powering millions of cloud subscriptions worldwide, AppDirect helps organizations, including Jaguar Land Rover, Comcast, ADP, and Deutsche Telekom, connect their customers to the solutions they need to reach their full potential in the digital economy.

About The Team AppDirect Product Design believes that behind every great business is an equally great customer experience. We advocate for our users, leading the design of innovative products that engage them, save them time, make them more productive, and help them become heroes in their organizations. We work as a team, always, with a collaborative, values-driven approach that brings out our best work and the best solutions for our customers. Our designers partner closely with Product Management, Engineering, and other cross-functional teams to solve complex problems across marketplace, commerce, subscription, and platform experiences.

How You’ll Make An Impact As a Senior Product Designer, you will be responsible for designing thoughtful, scalable, and high-quality product experiences for our web applications. You will create design assets, user flows, wireframes, high-fidelity mockups, interactive prototypes, and design specifications that help teams deliver world-class products for our customers and partners. This is a design-led role. We are looking for someone with strong product design craft, user experience judgment, interaction design depth, and the ability to turn complex workflows into simple, usable experiences. Technical fluency is valuable, but the primary focus is on product design excellence.

What You'll Do And How You'll Have An Impact

• Own the overall user experience and information architecture for areas of our marketplace platform
• Work with cross-functional product teams to shape and implement the product vision, focusing on simplicity, usability, and customer value
• Design end-to-end product experiences, from early discovery and workflows through polished UI and implementation guidance
• Develop, maintain, and contribute to scalable design frameworks, patterns, and guidelines that support clean, consistent, and simple user interfaces
• Gain a deep understanding of users by gathering feedback, reviewing usage data, evaluating user analytics, and identifying opportunities for improvement
• Use prototyping, design systems, and modern design tools to communicate product direction clearly
• Explore the use of AI tools and workflows to accelerate design exploration, support concept generation, improve prototyping, and increase the speed and quality of design iteration

What You’ll Need

• 5+ years of experience as a Product Designer, UX Designer, or Interaction Designer, designing software products and interfaces for real users
• A strong portfolio of completed product design work that demonstrates product thinking, interaction design, visual design craft, problem-solving, and clear design rationale
• Experience designing for enterprise software, SaaS, cloud applications, or platforms used by small, medium, and large organizations
• Ability to think in terms of end-to-end user journeys, UI design, global patterns, and scalable product systems
• Strong understanding of user-centered design, including user needs, task flows, information architecture, usability, and interaction patterns
• Ability to connect strategic thinking and business goals to practical design decisions
• Strong visual design and interaction design skills, with attention to clarity, hierarchy, accessibility, and usability
• Exceptional communication skills and the ability to work closely and effectively with Product Management and Engineering teammates
• A collaborative leadership mindset, with the ability to influence product direction and contribute to broader product strategy
• Bachelor’s or Master’s degree in Human-Computer Interaction, Cognitive Science, Design, or a related field, or equivalent practical experience

Assets

• Experience using AI tools in a product design workflow, such as concept exploration, research synthesis, prototyping, content generation, usability analysis, or design iteration
• Familiarity with design systems and component-based product design
• Experience working with distributed or global product teams
• Knowledge of HTML, CSS, and JavaScript
• Experience designing for complex workflows, marketplaces, commerce platforms, or administrative tools At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy\-notice At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting privacy@appdirect.com.