Senior Process Manager

Role Overview

We are looking for a talented Forward Deployed AI Engineer with a passion for software engineering, Generative AI, Agentic AI, and enterprise AI transformation. In this client-facing role, you will work directly with customers to design, build, deploy, and scale production-grade AI solutions that solve complex business challenges.

You will act as the bridge between business and technology, partnering with stakeholders to transform organizations through AI-powered applications, intelligent automation, and modern AI platforms.

Key Responsibilities

• Design, develop, and deploy enterprise AI solutions leveraging Generative AI, Agentic AI, LLMs, SLMs, and RAG. 
• Work closely with customers to understand business problems and translate them into scalable AI solutions. 
• Develop AI-powered applications for conversational AI, intelligent automation, and AI-assisted Software Development Lifecycle (SDLC). 
• Build production-ready AI workflows using LangGraph, CrewAI, LangChain, Azure AI Foundry, AWS Bedrock, Google Gemini Enterprise, and similar AI platforms. 
• Design agent orchestration frameworks integrating enterprise systems, APIs, databases, and external tools. 
• Optimize AI solutions for accuracy, latency, scalability, reliability, and cost efficiency. 
• Build robust APIs, microservices, and AI services following software engineering best practices. 
• Collaborate with Product, Engineering, Data Science, and DevOps teams to deliver enterprise AI platforms. 
• Participate in customer workshops, solution design, PoCs, technical discussions, and deployment activities. 
• Contribute to continuous improvement by evaluating emerging AI technologies and recommending innovative solutions. 

Required Skills & Qualifications

• 7–13 years of experience in Software Engineering, AI Engineering, or Machine Learning. 
• Strong programming expertise in Python.  
• Hands-on experience with LLMs, Agentic AI, Generative AI, RAG, Prompt Engineering, and AI Agents. 
• Experience with AI frameworks such as LangGraph, LangChain, CrewAI, LlamaIndex, or similar orchestration platforms. 
• Knowledge of AWS Bedrock, Azure AI Foundry, Google Gemini Enterprise, or equivalent AI platforms. 
• Experience with PyTorch, TensorFlow, Hugging Face, or modern AI frameworks. 
• Strong understanding of vector databases, embeddings, semantic search, and AI workflows. 
• Experience with Docker, Kubernetes, REST APIs, CI/CD, and cloud platforms (AWS, Azure, or GCP). 
• Strong communication skills with experience working directly with enterprise clients. 
• Experience working in Agile development environments.