Senior Process Lead
Infosys BPM · Bengaluru · onsite · Posted 47d ago
Undisclosed6–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
Completion of daily tasks incl. Trade Booking management, Trade Confirmation, Settlement & Fail management in accordance with market and risk criterion. Supporting any project demands in regards to either transition of business and/or Client led development of Trade Services offerings to satisfy our clients demands.
Proactively working with L&G stakeholders, Middle Office provider, Broker, Custodian and Vendors to ensure that all services are managed and risk is mitigated timely.
Work in partnership and collaboration with team members and outsourced provider to ensure daily tasks are completed in line with agreed service standards and deadlines (incl. accuracy, timeliness, and client service measures).
Assist the outsource provider with agreed retained services delivery for the respective service area.
Monitor the daily & weekly service delivery KPI / KRIs and escalate issues accordingly.
Educational Requirement
Graduate
Preferred Skills
Capital Market->Capital Market Operations
Service Line
BPO Service Line
Completion of daily tasks incl. Trade Booking management, Trade Confirmation, Settlement & Fail management in accordance with market and risk criterion. Supporting any project demands in regards to either transition of business and/or Client led development of Trade Services offerings to satisfy our clients demands.
Proactively working with L&G stakeholders, Middle Office provider, Broker, Custodian and Vendors to ensure that all services are managed and risk is mitigated timely.
Work in partnership and collaboration with team members and outsourced provider to ensure daily tasks are completed in line with agreed service standards and deadlines (incl. accuracy, timeliness, and client service measures).
Assist the outsource provider with agreed retained services delivery for the respective service area.
Monitor the daily & weekly service delivery KPI / KRIs and escalate issues accordingly.
Educational Requirement
Graduate
Preferred Skills
Capital Market->Capital Market Operations
Service Line
BPO Service Line
Sourced from naukri
Skills
service deliveryTrade ConfirmationCapital Market Operationsoperationsbpo
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
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