Senior Process associate

What You Will Do

• Investigate suspicious transactions across fiat and cryptocurrency channels
• Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review
• Wallet tracing
• Scam/Phishing investigations
• Unauthorized access / account takeovers
• Use blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)

• Manage end-to-end chargeback lifecycle (Visa, Mastercard, Amex)
• Analyze disputes, prepare representments, and reduce chargeback ratios
• Identify trends and root causes to minimize fraud-related disputes
• Collaborate with payment processors and acquiring banks

• Monitor real-time alerts and fraud queues
• Recommend and implement fraud rules, thresholds, and controls
• Support fraud strategy optimization and loss prevention initiatives

• Prepare fraud reports, dashboards, and insights for leadership
• Communicate findings with internal stakeholders (Risk, Compliance, Ops)
• Work closely with product and tech teams for fraud tool enhancements

What You Will Need

• Strong understanding of:
  Crypto ecosystems blockchain transactions
• Card payment systems chargeback frameworks
• Experience with:
  Fraud tools (e.g., Actimize, Sift, Riskified, Featurespace)
• Blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
• Excellent communication and reporting skills
• Strong attention to detail and decision-making ability
• Ability to work in a fast-paced, high-risk environment

What Would Be Nice To Have

• Experience in FinTech / Crypto exchanges / Payment gateways
• Must have a bachelors degree in any stream from a recognized university
• Must have minimum 2 years of experience into Crypto ecosystems blockchain transactions in addition to Card payment systems chargeback frameworks
• CAMS (Certified Anti-Money Laundering Specialist)
• CFE (Certified Fraud Examiner)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.