Senior Process associate
Guidehouse · Chennai · onsite · Posted 52d ago
Not disclosed2–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Family
GIC Process (India)
Travel Required
None
Clearance Required
None
What You Will Do
Fraud Detection & Investigation
At Guidehouse India, we're redefining what's possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.
Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.
We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.
What We Offer
At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
Our comprehensive learning and development programs ensure you're continuously upskilled and ready to tackle what's next, so you can shape your own career path while contributing to meaningful, purpose driven work.
Important Fraud Notice
All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.
Contact Us
If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [HIDDEN TEXT]. All information you provide will be kept confidential and used only as required to support the recruitment process.
To learn more about Guidehouse in India, visit www.guidehouse.com/india.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
GIC Process (India)
Travel Required
None
Clearance Required
None
What You Will Do
Fraud Detection & Investigation
- Investigate suspicious transactions across fiat and cryptocurrency channels
- Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review
- Handle crypto fraud cases such as:
- Wallet tracing
- Scam/Phishing investigations
- Unauthorized access / account takeovers
- Use blockchain analytics tools (e.g., Chainalysis, TRM Labs, Elliptic)
- Manage end-to-end chargeback lifecycle (Visa, Mastercard, Amex)
- Analyze disputes, prepare representments, and reduce chargeback ratios
- Identify trends and root causes to minimize fraud-related disputes
- Collaborate with payment processors and acquiring banks
- Monitor real-time alerts and fraud queues
- Recommend and implement fraud rules, thresholds, and controls
- Support fraud strategy optimization and loss prevention initiatives
- Prepare fraud reports, dashboards, and insights for leadership
- Communicate findings with internal stakeholders (Risk, Compliance, Ops)
- Work closely with product and tech teams for fraud tool enhancements
- Strong understanding of: Crypto ecosystems & blockchain transactions
- Card payment systems & chargeback frameworks
- Experience with: Fraud tools (e.g., Actimize, Sift, Riskified, Featurespace)
- Blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
- Excellent communication and reporting skills
- Strong attention to detail and decision-making ability
- Ability to work in a fast-paced, high-risk environment
- Experience in FinTech / Crypto exchanges / Payment gateways
- Must have a bachelor's degree in any stream from a recognized university
- Must have minimum 2 years of experience into Crypto ecosystems & blockchain transactions in addition to Card payment systems & chargeback frameworks
- Certifications (preferred but not mandatory):
- CAMS (Certified Anti-Money Laundering Specialist)
- CFE (Certified Fraud Examiner)
At Guidehouse India, we're redefining what's possible by creating opportunities that change lives. Guidehouse is a global professional services firm that delivers advisory, technology, and managed services to clients across both the commercial and public sectors. Our teams turn bold ideas into solutions that transform industries, strengthen communities, and drive meaningful impact worldwide.
Across our Chennai, Trivandrum, and Gurugram locations, you'll find opportunities where your passion and curiosity help shape what comes next. With cutting edge benefits, innovative learning and development programs, and a people first culture, we empower our people to lead with purpose.
We continue to expand our teams and capabilities across India, investing in state-of-the-art offices and high impact work. Here, you'll collaborate with experts from around the world, build deep expertise, explore new domains, and accelerate your professional growth while making a real impact.
What We Offer
At Guidehouse India, we are committed to supporting the well-being of our people and their families at every stage of life. We offer competitive compensation and a comprehensive benefits package designed to help you thrive both inside and outside the workplace.
Our benefits include resources such as in house physician consultations, nutritious food options at the workplace, and confidential counseling through our Employee Assistance Program, along with other wellness focused offerings that support your overall well being.
Our comprehensive learning and development programs ensure you're continuously upskilled and ready to tackle what's next, so you can shape your own career path while contributing to meaningful, purpose driven work.
Important Fraud Notice
All official recruitment communications from Guidehouse will come from email addresses ending in @guidehouse.com or @myworkday.com. Guidehouse never charges fees, requests money transfers, or collects payments from educational institutions for recruitment events. Please do not share banking or personal financial information with anyone claiming to represent Guidehouse for hiring purposes.
Contact Us
If you have visited our website to explore career opportunities or to apply for a position and have questions, please contact the Guidehouse Recruiting team at [HIDDEN TEXT]. All information you provide will be kept confidential and used only as required to support the recruitment process.
To learn more about Guidehouse in India, visit www.guidehouse.com/india.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Sourced from foundit
Skills
fraud toolsActimizeblockchain analytics toolsChainalysisEllipticTRM LabsSiftChargeback frameworksFeaturespaceRiskifiedCard Payment Systems
About Guidehouse
Guidehouse
Management Consulting
6.3k+
employees
2003
23 years old
Trivandrum/Thiruvananthapuram, Kerala
India
₹5.2L PA avg
Avg at Guidehouse
About
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting.
Industries
Management ConsultingConsulting
Employee ratings
10 reviews
3.7/ 5
Culture
2.3
Career growth
2.3
Work-life
2.5
Employees rate it well for
Compensation & Benefits38Overall Company37
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