Senior Platform Engineer - Azure

About EG At EG, we build software that makes a difference. Our industry-specific software helps people and businesses work smarter every day. From doctors spending more time with patients to builders running safer, more efficient projects. Our software is built by peers from the industry and backed by EG's scale for stability, innovation, and security. We are a thriving global workforce of 3000+ employees, with a 900+ strong team based in Mangaluru, India. If you are ambitious, curious, and take pride in ownership, you will thrive here. You will be trusted to grow your skills, shape meaningful solutions, and make an impact together with talented colleagues across borders. You will join one of EG’s most ambitious initiatives: the EG Intelligence Platform and Genie. The team is cross-functional and fast-moving, with interdependencies spanning central technology teams and multiple Business Units.

About The Role We are seeking a highly experienced

Senior Platform Engineer – Azure to own and evolve the Azure-based control plane that powers centralized AI capabilities across EG. This role will lead the design, deployment, and operation of scalable, secure, and resilient AI infrastructure supporting Azure-based Business Units, including Retail, Utility, LEX, and InfoDoc. As a senior platform engineer, you will drive architecture decisions, establish engineering standards, and ensure operational excellence across critical Azure services. You will collaborate closely with platform teams across cloud environments to deliver a consistent, secure, and scalable AI platform experience. You will cooperate with SDK Engineers to incorporate Azure-specific functionality into the AI Platform we are building

Key Responsibilities

• Lead the architecture, deployment, and operation of Azure-hosted AI platform services.
• Own the Azure control plane supporting centralized AI capabilities and integrations.
• Design and manage cloud-native solutions leveraging: + Azure API Management (APIM) and Policy Expressions + Azure OpenAI and Claude integrations + Azure Durable Functions + Azure AI Search + Cosmos DB + Azure Content Safety + Microsoft Presidio + Establish Infrastructure-as-Code (IaC) standards using Bicep and/or Terraform.
• Implement security, compliance, observability, and operational best practices across the platform.
• Drive high availability, performance optimization, disaster recovery, and cost management initiatives.
• Partner with engineering teams and Business Units to ensure successful adoption of platform capabilities.
• Lead incident response, production support, and on-call operations for critical platform services.
• Mentor engineers and provide technical leadership across Azure platform initiatives.
• Collaborate with cross-cloud platform teams to maintain architectural alignment and shared engineering standards

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related discipline.
• Extensive experience designing and operating large-scale Azure environments.
• Strong understanding of cloud-native architectures, distributed systems, and event-driven design patterns.
• Experience with monitoring, logging, tracing, and observability platforms.
• Strong knowledge of cloud security, governance, identity, and compliance best practices.
• Experience supporting mission-critical production environments with strong operational ownership.

What can you expect from us?

• A professional and business-driven environment with lots of exciting projects
• Super talented and committed colleagues who know that they only get better through collaboration and active knowledge sharing.
• Possibility of personal and professional development
• Targeted training courses in our EG Academy
• Best in industry employee benefits

Our Values

• Lead the Industry - We bring deep industry expertise and help our customers lead their industry
• Make it Happen - We take ownership, move fast and deliver real impact
• Stronger Together - We collaborate across borders with high standards, trust, openness and no politics. Join us in creating software that works for people, not software that makes people work Curious what it's really like to work at EG? Explore life at EG, meet some of your future colleagues, and see our values in action: Working at EG See all our open positions here Learn more about EG here .