Senior PeopleOps Partner (HRBP) - India

About CertifyOS

CertifyOS is building the data infrastructure that powers modern healthcare.

Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem.

Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale.

Our vision is simple: One API. One provider ID. Frictionless provider data.

We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

ABOUT THE ROLE

As the People Partner for India, you'll be the primary People partner for our India teams, with a strong focus on supporting our Operations organization, our largest team in India. You'll work closely with leaders to build high-performing teams, coach managers, navigate employee relations, and create an exceptional employee experience.

We're a lean and growing People team, so this role goes beyond traditional business partnering. You'll also own and support a broad range of People Operations and HR Generalist responsibilities across India, from onboarding and payroll coordination to policy implementation, compliance, employee engagement, and process improvements. If you enjoy rolling up your sleeves, wearing multiple hats, and building as you go, you'll thrive in this role.

WHAT YOU'LL DO

• Partner with leaders to support organizational growth, team effectiveness, and employee experience.

• Coach managers on performance, employee development, engagement, and people-related challenges.

• Lead employee relations matters, investigations, and performance management with sound judgment and empathy.

• Drive initiatives to improve engagement, retention, and manager capability.

• Support talent reviews, succession planning, and organizational changes.

• Own and support core People Operations across India, including onboarding, offboarding, payroll inputs and coordination, leave administration, policy implementation, compliance, HR documentation, employee lifecycle processes, and vendor coordination.

• Partner with Recruiting, Finance, Payroll, IT, and other teams to ensure a seamless employee experience.

• Lead People projects, improve processes, and take ownership of new initiatives as the company grows.

WHAT WE'RE LOOKING FOR

• 6+ years of HR experience across both HR Business Partnering and HR Generalist/People Operations responsibilities.

• Strong employee relations experience and confidence managing complex workplace matters.

• Experience supporting fast-paced, high-growth organizations.

• Solid understanding of Indian employment laws and HR best practices.

• Comfortable owning operational HR responsibilities, while also acting as a trusted advisor to leaders.

• A hands-on, ownership mindset, you enjoy solving problems, taking initiative, and getting things done without waiting to be asked.

• Excellent communication, stakeholder management, and coaching skills.

• Startup or SaaS experience is a plus.

WHY JOIN US?

• Build and shape the People function in a fast-growing company.

• Partner directly with leaders while owning key People Operations across India.

• Enjoy broad ownership, autonomy, and the opportunity to make a meaningful impact.

• Work with a collaborative team that values initiative, pragmatism, and continuous improvement.

Benefits of Working at Certify

• At Certify, we’re building with intention and taking care of the people doing the work.

• Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences.

If you require reasonable accommodations during the application process, please contact recruiting@certifyos.com.

We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.