Senior OTA Specialist

Designation: Senior OTA Specialist

Location: Prabhadevi

Lohono Stays is a distinguished luxury villa rental brand, redefining high-end vacations with curated

private homes and villas for discerning travelers. Built on the ethos of luxury living, personalized

experiences, and exceptional hospitality, Lohono Stays caters to families, groups, and individuals

seeking exclusive holiday experiences.

The brands portfolio includes stunning villas and estates in sought-after destinations such as Goa,

Alibaug, Lonavala, Coonoor, Maldives, Phuket, Italy, and more, with plans for continued global

expansion.

What sets Lohono Stays apart is its comprehensive service, which includes:

Fully serviced luxury homes with private chefs, butlers, and housekeeping to deliver a five-star

standard

24x7 concierge services, ensuring tailored, attentive service

Event hosting and celebration planning in bespoke settings

Wellness and rejuvenation offerings designed for relaxation and revitalization

Lohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality, and continues to

redefine luxury travel in India and beyond.

For more information visit www.lohono.com

Position description: Owns Lohono's villa listings and commercial relationships across all OTA platforms (Booking.com, Airbnb, Agoda, MakeMyTrip, Expedia, Vrbo, Goibibo, etc.). Acts as the bridge between our properties and OTA partners making sure every villa is correctly listed, competitively priced, parity-compliant, and performing well.

Primary Responsibilities:

• Manage villa listings end-to-end across all OTAs — content, photos, amenities, policies.
• Operate the channel manager to push rates, inventory, and availability across connected OTAs.
• Maintain rate parity across channels and fix violations quickly.
• Load seasonal pricing, promotions, and stay restrictions; track ARI calendars.
• Reconcile OTA bookings, commissions, and payouts; coordinate with Finance on disputes.
• Build and maintain working relationships with OTA Account Managers to secure better visibility and placement.
• Monitor competitor pricing and listing quality; recommend fixes to Revenue.
• Onboard new villas onto OTA platforms and take them live.

Additional Responsibilities:

• Weekly/monthly reports on OTA-wise revenue, conversion, and parity.
• Resolve guest issues escalated via OTA channels.
• Mentor junior team members on channel manager and extranet workflows.

Educational qualifications preferred

• Degree: Graduate in any stream (Hospitality, Tourism, or Commerce preferred)

Required work experience

• Industry: Hospitality / Vacation Rentals / Travel / OTA
• Role: OTA Specialist, Reservations, or Distribution
• Years of experience: 3–5 years, with at least 2 years on a channel manager and OTA extranets

Key Performance Indicators:

• OTA-driven revenue and booking volume
• Channel-wise occupancy and ADR
• Rate parity compliance
• Listing content health (accuracy, photos, completeness)
• Reconciliation accuracy and dispute TAT
• New property go-live TAT

Required Knowledge:

• Major OTA platforms and how their extranets work
• Channel manager logic (how inventory and rates sync)
• Rate parity and basics of revenue management (ADR, RevPAR, occupancy)
• OTA commission structures and payment cycles

Required Skills:

• Strong relationship management — comfortable working with external partners
• Solid arithmetic — quick with percentages, commissions, and rate calculations
• Advanced MS Excel (lookups, pivots, formulas)
• Channel manager and OTA extranet hands-on experience
• Clear written and spoken English
• Attention to detail and ability to juggle multiple platforms

Other details

• Travel:Minimal — occasional partner meetings or property visits
• Time Constraints:Standard office hours; occasional weekend support during peak season or OTA escalations

Work Timings: 10 am to 6:30 pm

Working Days: Monday to Friday