Senior Order Management Executive
Signals And Systems (India) Pvt Ltd · Chennai · onsite · Posted 43d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage the complete order lifecycle from order receipt to successful delivery.
- Review, prepare, and coordinate customer contracts, purchase orders, and related commercial documents.
- Ensure compliance with contractual terms and company policies.
- Coordinate with Sales, Production, Stores, Logistics, QA, and Finance for seamless order execution.
- Act as the primary point of contact for customers regarding order status, dispatch schedules, and delivery commitments.
- Plan and monitor dispatches to ensure on-time deliveries and avoid liquidated damages (LD).
- Coordinate customer inspections, dispatch clearances, and documentation.
- Prepare and submit contractual correspondence, reports, and customer communications.
- Track pending orders and proactively resolve execution or delivery issues.
- Coordinate with internal teams to ensure products are ready as per customer delivery schedules.
- Follow up on invoice processing, payment collections, and outstanding receivables.
- Maintain accurate order records, MIS reports, and documentation.
- Participate in contract review meetings and provide execution-related inputs.
- Build and maintain strong customer relationships by ensuring timely responses and effective issue resolution.
- Continuously identify opportunities to improve order management processes and customer satisfaction.
Sourced from naukri
Skills
Order ExecutionCustomer CoordinationDispatch SchedulingDispatch PlanningOrder FulfillmentOrder ManagementOrder Processing