Senior Operations Managers (2) & Sr Team Leads (9) Data Annotation

Role & responsibilities

WE ARE HIRING FOR MULTIPLE ROLES FROM SR. OPERATIONS MANAGER / HEAD OF OPERATIONS / MANAGERS, LEADS ETC. FEEL FREE TO APPLY WHERE YOU ARE MOST SUITED.

• Lead multiple large-scale Data Annotation projects and customer accounts.
• Manage Project Managers, Team Leads, QAs, Trainers and Annotators.
• Own project delivery, quality, productivity, SLA and resource utilisation.
• Manage customer relationships and handle senior international stakeholders.
• Support new customer acquisition through industry relationships and networking.
• Drive revenue growth, account expansion and project profitability.
• Build scalable processes for workforce planning, capacity and shift management.
• Lead quality improvement, RCA and corrective actions.
• Mentor operational teams and develop future leaders.
• Work closely with senior management, HR, Finance and Sales.

Preferred candidate profile

• 10+ years of experience specifically in Data Annotation / AI Data Services.
• 4+ years in Operations Manager / Senior Operations Manager / equivalent leadership role.
• Experience handling large teams, multiple projects and international customers.
• Proven experience managing USD 2M+ annual revenue.
• Strong understanding of project economics, productivity, utilisation and margins.
• Strong professional network within Data Annotation, AI, Computer Vision or GenAI.
• Experience in 2D/3D Annotation, Segmentation, Keypoints, LiDAR, OCR, Image/Video, Medical Annotation or GenAI/LLM tasks is preferred.
• Strong customer-facing and communication skills.
• Willingness to work from office in Kalyani Nagar, Pune.

We are NOT looking for candidates from generic BPO, Customer Support or IT Operations backgrounds without substantial Data Annotation experience.