Senior Operations Manager

Role & responsibilities

1.Terminal Operation

• Manage the day-to-day operations of the bulk cargo terminal.
• Plan, coordinate, and supervise coal and iron ore handling operations.
• Ensure achievement of cargo handling, productivity, quality, and turnaround-time targets.
• Plan and execute vessel handling operations, including loading, unloading, discharge, and vessel turnaround.
• Monitor cargo movement from vessel to stockyard and from stockyard to dispatch points.
• Ensure optimum utilization of terminal infrastructure and material-handling equipment.

2. Vessel & Cargo Handling

• Coordinate vessel arrival, berthing, cargo operations, and sailing schedules.
• Monitor vessel productivity and minimize vessel turnaround time.
• Coordinate with Port, Shipping Agents, Customs, Surveyors, Stevedores, and other relevant agencies.
• Ensure proper documentation and operational coordination for import and export cargo.
• Monitor cargo quantity, quality, losses, damages, and operational discrepancies.

C. Manpower & Resource Management

• Ensure effective deployment of cranes, conveyors, loaders, trucks, excavators, and other equipment.
• Coordinate with the Maintenance Department to ensure equipment availability and minimize breakdown-related delays.

D. Client & Stakeholder Coordination

• Maintain regular coordination with clients, principals, shipping lines/agents, vendors, transporters, and government authorities.
• Address operational issues and customer requirements promptly.
• Coordinate with internal departments including Maintenance, Logistics, Commercial, Safety.
• Provide regular operational updates and performance reports to senior management.

E. Safety & Compliance

• Ensure strict compliance with terminal HSE and safety procedures.
• Promote a strong safety culture among all employees, contractors, and vendors.
• Ensure compliance with applicable port, environmental, statutory, and operational requirements.
• Conduct regular inspections and implement corrective actions for identified risks.
• Ensure safe handling and movement of coal and other bulk cargo.

Preferred candidate profile

• Strong leadership and team-management skills
• Excellent terminal and vessel operations knowledge
• Strong planning and execution capability
• Manpower and resource optimization
• Problem-solving and decision-making skills
• Client and stakeholder management
• Safety and compliance orientation
• Cost-control and productivity improvement
• MIS and operational reporting
• Good communication and coordination skills