Senior Operations Manager
Globiva · Kolkata · onsite · Posted 40d ago
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About this role
URGENT HIRING | SENIOR MANAGER BPO
Globiva is hiring experienced professionals to join our team in Kolkata – Sector V!
Position: Manager / Senior Manager
Company: Globiva
Location: Kolkata – Sector V
Call Or Whatsapp -[phone removed]
Requirements:
BPO experience is mandatory
Inbound Service experience is mandatory
Strong team management & operational skills
Excellent communication skills
Relevant on-paper experience preferred
Candidates who can join at the earliest are preferred
Working: 6 Days
Interested candidates can share their updated CV at:
[email removed]
- SLA deliverables, Escalation Management,
- Management, forecast planning, process improvement,
- attrition control, Problem solving, Conflict management,
- Coaching & Feedback, P&L drive.
- Mar 2021 - Mar 2024
- Assistant Manager / Deputy Manager, Operatio
- Conneqt Business Solutions
- Responsible for SLA deliverables, Attrition control, forecast
- preparation, Shrinkage, Problem solving, BFSI Sales,
- Insurance, MBR, QBR
Sourced from naukri
Skills
About Globiva
Globiva
BPO
3.0k+
employees
2017
9 years old
Gurgaon/Gurugram, Haryana
India
₹7.5L – ₹13L PA
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