Senior Operations Manager
Infosys BPM · Bengaluru · onsite · Posted 47d ago
Undisclosed10–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Description
Senior Managers needed for Supply chain management role
Roles & Responsibilities
" Manage multiple teams spread across various locations delivering account objectives
Provide end-to-end ownership of large-scale Sales Operations
Lead teams of 75100 associates through Assistant Managers
Define and execute enterprise sales operations strategy
Drive workforce planning, capacity optimization, and scalability
Govern SLAs, KPIs, CSAT, and service excellence metrics
Lead sales transformation and automation programs
Represent operations in executive client governance forums
Identify revenue- and margin-improvement opportunities
Support due diligence and solutioning for large deals
Own program management for strategic initiatives
Ensure contractual compliance, audit readiness, and risk mitigation
Deliver executive dashboards and BI insights
Partner with Sales, Finance, Marketing, IT, and Legal
Govern training strategy, knowledge management, and standards
Drive a culture of continuous improvement and innovation"
Technical Requirement
" Manage multiple teams spread across various locations delivering account objectives
Provide end-to-end ownership of large-scale Sales Operations
Lead teams of 75100 associates through Assistant Managers
Define and execute enterprise sales operations strategy
Drive workforce planning, capacity optimization, and scalability
Govern SLAs, KPIs, CSAT, and service excellence metrics
Lead sales transformation and automation programs
Represent operations in executive client governance forums
Identify revenue- and margin-improvement opportunities
Support due diligence and solutioning for large deals
Own program management for strategic initiatives
Ensure contractual compliance, audit readiness, and risk mitigation
Deliver executive dashboards and BI insights
Partner with Sales, Finance, Marketing, IT, and Legal
Govern training strategy, knowledge management, and standards
Drive a culture of continuous improvement and innovation"
Educational Requirement
MBA,BBA
Preferred Skills
S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM
Service Line
BPO Service Line
Senior Managers needed for Supply chain management role
Roles & Responsibilities
"
Technical Requirement
"
Educational Requirement
MBA,BBA
Preferred Skills
S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM
Service Line
BPO Service Line
Sourced from naukri
Skills
CSATDue DiligenceAutomationMDMknowledge managementoperations managercontractual complianceinventory planningOperations StrategyInside SalesEnterprise SalesoperationsbpoLegalcompliancefinancemarketing
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
Employees rate it well for
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