Senior Operations Manager

• Responsible to drive end to end Retail performance at the assigned region, increase market share by development strategic plan to achieve sales target.
• Accountable to drive primary sales, secondary and tertiary sales by focused approach to improve L2L sales, volume growth and will be responsible for distributor management.
• Franchisee management at the given territory and adherence to franchisee SOP.
• Strategize to enhance the sales of key style categories as per the target, monitoring order fill rates, new styles penetration in the assigned region.
• Store renovation, consistency in the store breakeven performance and coordination with project team.
• New initiative or project coordination, endure to increase adoption rates of any new applications at respective partners.
• Enforcing companys policies and adherence of SOPs. Regular visits to stores to assess the same.
• Learning and development initiative monitor the training of the store staffs as per training calendar.
• Coordination with HO team on target vs achievement analysis.
• Reviewing of customer feedback and store rating to improve customer experience at stores.
• Master data management and analysing, monitoring of sales performance, inventory levels of respective region.
• Cross functional coordination and addressing franchisee queries.

Coaching, guiding, and motivating team to deliver positive results.

Requirement:

Education: Graduation (mandatory) + MBA (B School preferred)

Exp: 10+ Yrs