Senior Okta Administrator-Platform Services

We are looking for a Senior Specialist - Platform Services (Okta Administrator) with minimum of 12-15 years of IT/ITES experience and mandatorily 5-6+ years of hands-on experience managing enterprise Okta environments. The role will own Okta tenant management, access and authentication, identity lifecycle automation, integrations, Secure Partner Access (SPA), security and compliance, platform operations, and technical leadership.
The candidate should have broad knowledge of the Okta product ecosystem, including current capabilities, new features, enhancements, and upcoming releases, and be able to assess their applicability to business and technical requirements.


Key Responsibilities -

1. Tenant & Platform Management

• Manage enterprise Okta tenants, including users, groups, applications, policies, roles, authentication factors, and tenant configurations.
• Maintain configuration standards, documentation, and operational procedures.
• Manage platform availability, uptime, incidents, and operational health.
• Plan and execute Okta upgrades, enhancements, and configuration changes.
• Review Okta releases and assess their impact on existing environments.
• Drive continuous improvement in platform reliability, efficiency, and user experience.

2. Access & Authentication

• Configure and manage SSO, MFA, authentication policies, sign-on policies, authorization controls, groups, roles, and application access.
• Implement secure access models aligned with business and security requirements.
• Troubleshoot complex authentication and authorization issues.
• Apply least privilege and appropriate access-control principles.
• Work with authentication protocols including SAML, OAuth 2.0, and OIDC.

3. Identity Lifecycle & Automation

• Design and implement automated user onboarding, modification, and offboarding processes.
• Develop and maintain lifecycle automation using Okta Workflows, APIs, and other automation technologies.
• Integrate identity lifecycle processes with enterprise systems.
• Automate provisioning and deprovisioning to reduce manual effort and improve operational consistency.
• Ensure lifecycle processes are secure, reliable, and auditable.

4. IdP, Application & Partner Integrations

• Design and maintain integrations with Identity Providers including Microsoft Entra ID, Cisco DUO etc...
• Support enterprise and product integrations using SAML, OIDC, OAuth, SCIM, APIs, and other relevant technologies.
• Work with application and product teams to onboard, test, and troubleshoot integrations.

Secure Partner Access (SPA)

• Implement and manage Okta Secure Partner Access (SPA).
• Configure secure access for external partners and clients.
• Implement appropriate authentication, authorization, application assignments, and access policies.
• Use SPA to securely segment and isolate individual client environments, ensuring access is restricted to authorized applications and resources.
• Support onboarding and ongoing management of partner/client environments.

5. Security, Compliance & Governance

• Maintain Okta configurations in accordance with enterprise security and IAM standards.
• Configure and monitor Okta System Logs and identity-related security events.
• Develop logging and reporting capabilities to support audit, compliance, and security requirements.
• Support access reviews, audits, evidence collection, and security investigations.
• Follow established change-management processes, including testing, approvals, implementation, and rollback.
• Participate in incident management, root-cause analysis, and remediation activities.

6. Product Knowledge & Continuous Improvement

• Maintain working knowledge of Okta's broader product portfolio, beyond core administration and SPA.
• Stay current with new features, enhancements, releases, and upcoming Okta capabilities.
• Evaluate new functionality and recommend adoption where it provides security, automation, operational, or business value.
• Participate in proof-of-concepts and feature evaluations.
• Identify deprecated or changing capabilities and plan appropriate migration activities.

7. Technical Leadership

• Serve as the Okta Subject Matter Expert (SME) and escalation point for complex issues.
• Provide technical guidance on Okta architecture, configuration, security, automation, and integrations.
• Lead or contribute to Okta projects, migrations, enhancements, and transformation initiatives.
• Collaborate with security, infrastructure, application, product, compliance, and operations teams.
• Mentor administrators and promote consistent Okta administration and engineering practices.
• Communicate technical risks, dependencies, incidents, and improvement opportunities to stakeholders.

Required Skills & Experience
Tenant & Platform Management

• 5-6+ years of hands-on experience in core Okta administration.
• Proven experience managing enterprise Okta tenants and production IAM environments.
• Experience managing users, groups, applications, policies, roles, authentication factors, and tenant configurations.
• Experience with Okta platform availability, incident management, upgrades, enhancements, and operational support.
  
  
  Access & Authentication
  
• Strong hands-on experience with SSO, MFA, authentication policies, sign-on policies, authorization, groups, roles, and application access.
• Strong understanding of SAML, OAuth 2.0, and OIDC.
• Ability to troubleshoot complex authentication and authorization issues.
• Understanding of least-privilege and secure access principles.

Identity Lifecycle & Automation

• Proven experience implementing user onboarding, modification, and offboarding automation.
• Hands-on experience with Okta Workflows and/or Okta APIs.
• Experience integrating Okta with HR, directory, ITSM, or other enterprise systems.
• Strong understanding of automated provisioning and deprovisioning.

IdP, Application & Partner Integrations

• Hands-on experience integrating Okta with Microsoft Entra ID, Cisco DUO or comparable IdPs.
• Experience with SAML, OIDC, OAuth, SCIM, and REST APIs for identity and application integrations.
• Experience supporting enterprise application and product integrations.
• Hands-on experience with Okta Secure Partner Access (SPA).
• Experience using SPA to implement secure client/partner access and environment segmentation.

Security, Compliance & Governance

• Experience with Okta System Logs, monitoring, reporting, and audit requirements.
• Understanding of IAM security controls, access governance, and compliance requirements.
• Experience supporting audits, access reviews, security investigations, and evidence collection.
• Experience working within formal change-management and governance processes.
• Understanding incidents, problems, and root-cause management.

Okta Product Knowledge & Continuous Improvement

• Broad knowledge of the Okta product portfolio and capabilities beyond core administration.
• Demonstrated awareness of new Okta features, product enhancements, releases, and upcoming capabilities.
• Ability to evaluate new Okta functionality and determine potential business, security, and operational benefits.
• Experience participating in feature evaluations, proof-of-concepts, upgrades, or migrations.

Technical Leadership

• Ability to operate as an Okta SME and technical escalation point.
• Experience leading or contributing to Okta implementations, migrations, integrations, or transformation initiatives.
• Strong stakeholder management and communication skills.
• Ability to collaborate across security, infrastructure, application, product, compliance, and operations teams.
• Experience mentoring or providing technical guidance to other administrators or engineering teams.

Preferred Qualifications

• Okta Certified Administrator certification.
• Additional Okta certifications in architecture, security, or identity governance.
• Experience managing multiple Okta tenants or large-scale/multi-client environments.
• Experience implementing new Okta capabilities and enhancements.
• Knowledge of security, compliance, and identity governance frameworks.
• Experience with scripting and automation.
• Familiarity with ITIL-based incidents, problems, and change management.