Senior Officer - HR Operations - Reward • Human Resources 1 1

We are Reckitt

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About the role

As an HR Senior Officer for the HR Shared Services team, you will provide comprehensive support for Rewards and Compensation processes.

Your responsibilities

. Coordinates with Reward COE and IT to manage E2E annual pay review and bonus cycle related actions.
. Partner with Reward COE to follow procedures and control documentation for uploading Comp updates, One-time payments, On demand payments and other compensation adjustments in the SuccessFactors.
. Perform UAT, SRT covering e2e scenario for IT solution deployment in line with design changes.
. Manage workflow navigation, role-based permissions switch over, data publish, and statement publish back.
. Liaise with Finance for supporting activities for bonus plan execution for the respective year.
. Provides HR services, such as handling queries and providing first-line advice and guidance. Executes data transactions or system transactions where these cannot be performed by self-service or automation.
. Interact with other subject matter experts (e.g. BHR, CoE, factory HR etc.) and internal teams (e.g. solutions team) to identify the best solutions for employee queries.
. Prioritise cases and conduct continuous follow ups/ check-ins to ensure case closure.
. Drive continuous improvement in HR service delivery.
. Gain cross disciplinary HR knowledge to deliver end to end ownership of customer experiences.
. Raise continuous improvement opportunities.

The experience we're looking for
. Able to manage transactions with competing priorities and multiple stakeholders is essential for this role.
. Demonstrated strong REWARD knowledge and continuous improvement implementation.
. A strong knowledge of H2R best practices in Shared Services environment.
. Strong change management skills to deliver new processes into Shared Services.
. Excellent communication and good technical skills

The experience we're looking for

QUALIFICATIONS

. HR qualification or related degree.
. Excellent Microsoft applications knowledge (Excel Word PowerPoint).
. Proficient in SuccessFactors and Service NOW usage
. Minimum 3-5 years of working experience in REWARD Shared Services.

The skills for success

Total rewards, Compensation Benchmarking, Rewards,APP

What we offer

Equality