{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Officer Customer Care","description":"

Call : - 8931002163

Hiring for Bath + Light solutions.
Looking for Sr Officer Customer Care for Bath + Light solutions
Required Qualifications & Skills
Maintain follow-ups to track and encourage customer visits to stores or engagement with sales
representatives as per the convenience of caller.
Take ownership of each customer, leading to final sales closure.
Maintain adherence to login hours, call handling efficiency, and data entry accuracy on a real-time basis.
Consistently meet targets related to call quality, lead accuracy, follow-up adherence, and customer satisfaction scores
Adhere to login hours, call handling efficiency, and data entry accuracy on a real-time basis.
Participate in training sessions for new products, technology updates, and process enhancements to maintain high service quality.
Visit JW/OC for training and real time understanding of customer queries.
Position reports into team lead purchase assistance.

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