Senior Network Engineer (L2) – Juniper, Cisco & Wireless

Job Title: Senior Network Engineer (L2) | Juniper | Cisco | Wireless Troubleshooting | CCNP

Location: Hyderabad Employment Type: Full-Time

Shift: 24x7 Rotational Shifts (including night shifts, weekends, and on-call support as per business requirements) About the Role The Level 2 Network Engineering team is responsible for ensuring the availability, performance, and security of enterprise network infrastructure supporting a global client environment across 450+ locations. As a member of the team, you will have a direct impact on network operations, troubleshooting, infrastructure enhancements, and service reliability. The ideal candidate will have strong experience in Routing & Switching, Wireless Troubleshooting, and hands-on exposure to Juniper and Cisco technologies. This role requires direct interaction with international clients, making excellent communication and customer-facing skills essential. Key Responsibilities

• Develop and support network architecture for a multi-tenant enterprise environment.
• Manage the lifecycle of network solutions from design through implementation and operational support.
• Build scalable, reliable, secure, and efficient networking solutions.
• Manage and maintain multi-vendor, multi-protocol datacenter and enterprise networks.
• Monitor network performance and proactively identify optimization opportunities.
• Troubleshoot and resolve complex network-related incidents.
• Support and maintain routing, switching, wireless, and security infrastructure.
• Participate in a regular on-call rotation and support critical production environments.
• Provide technical guidance to internal teams and clients.
• Manage multiple incidents and service requests while meeting SLAs.
• Collaborate with project teams on network implementation and migration activities.
• Create and maintain technical documentation, procedures, and knowledge articles.
• Work effectively across multiple tools and platforms to ensure timely issue resolution.
• Communicate directly with global customers and stakeholders to troubleshoot and resolve networking issues. Required Experience & Skills Mandatory Requirements
• 5+ years of experience as a Network Engineer (Level 2).
• Strong hands-on experience in Routing & Switching.
• Strong wireless troubleshooting experience.
• Hands-on experience with Juniper networking devices.
• Experience supporting enterprise-level or service provider networks.
• Strong understanding of network protocols including:
• BGP
• OSPF
• EIGRP
• TCP/IP
• Experience troubleshooting wired and wireless network issues.
• Experience with Cisco networking technologies.
• Strong understanding of DNS, IPSEC, HTTPS, TLS, and network security concepts.
• Experience with network monitoring and troubleshooting tools.
• Excellent verbal and written communication skills.
• Ability to interact confidently with international clients and stakeholders. Preferred Skills
• Experience with Juniper Mist.
• Experience with Cisco WLC.
• Experience with Ruckus Wireless solutions.
• Experience with Fortinet technologies.
• Experience in network automation using Python, Bash, Perl, or similar technologies.
• Understanding of PKI and authentication mechanisms.
• Experience managing enterprise wireless environments. Certifications

Required:

• CCNP Certification

Preferred:

• JNCIA
• JNCIS Desired Competencie
• sStrong analytical and troubleshooting skills
• .Ability to work independently with minimal supervision
• .Strong customer-service mindset
• .Ability to manage multiple priorities in a fast-paced environment
• .Excellent problem-solving and decision-making skills
• .Ability to mentor junior engineers
• .Strong documentation and process adherence skills
• .High sense of ownership and accountability

.Educatio

• nBachelor's Degree in Computer Science, Information Technology, Systems Engineering, or a related field
• .Equivalent practical experience will also be considered .Working Condition
• s24x7 Rotational Shifts
• .On-call support participation required
• .Must be comfortable supporting global customers across multiple time zones
• .Must successfully pass pre-employment background verification .