Senior Merchandising Manager

Role & responsibilities

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities

Resolving conflicts or complaints from buyers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analysing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Preferred candidate profile

• 10+ years of experience in apparel merchandising with strong exposure to bulk production
• Expertise in handling hardgoods export orders
• Strong factory coordination and buyer management skills
• Excellent communication, negotiation, and team management abilities
• Ability to work in a fast-paced manufacturing environment