Senior Member of Technical Staff - II, Technical Support
Mavenir Systems · Gurugram · onsite · Posted 31d ago
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Specializes in providing customer support and technical analysis and troubleshooting for Mavenir products and the customer ecosystem nodes.
Responsibilities
- Need to provide proactive support for customer reported issues within SLA
- Should be able to Create MOP and Execute the CRs for the respective task in Customer Lab and in production network.
- Should be having sufficient knowledge of K8 for troubleshooting and analysis the application and K8 related issues.
- Should be able to work independently and work with Customer directly for timely deliveries.
Requirements
- Should have 8+ year of experience in Support role for IMS/RCS based telecom network.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer SupportTechnical SupportTroubleshootingManager TechnologyTechnical StaffIMSComputer NetworksRCSTechnical AnalysisTelecom
About Mavenir Systems
Mavenir Systems
IT Services & Consulting
2.3k+
employees
2017
9 years old
Richardson,Texas
United States
₹18.6L PA avg
Avg at Mavenir Systems
About
Mavenir Systems offers cloud-native, AI-driven telecommunications solutions, accelerating the transformation towards automated and intelligent mobile networks.
Industries
IT Services & ConsultingInternet
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10 reviews
3.3/ 5
Culture
2.6
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2.2
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