Senior Market Operations Program Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Market Operations Program Manager based in the United States.

As a Senior Market Operations Program Manager, you will play a key role in driving the success and scalability of provider engagement and growth programs within a fast-moving healthcare technology environment. You will own program performance, create operating models, identify risks, and ensure initiatives stay aligned with strategic goals. This role combines operational leadership, data-driven decision-making, and cross-functional collaboration to improve how teams execute and deliver outcomes. You will partner with internal stakeholders and external healthcare providers to strengthen programs, remove obstacles, and create sustainable processes. The ideal candidate is a strategic operator who can balance high-level planning with hands-on execution and thrives in environments where priorities evolve quickly. This is an opportunity to help shape innovative healthcare solutions while making a measurable impact on patient care and provider success.

Accountabilities:: Own the end-to-end operating model, execution, and outcomes for provider engagement and growth programs, ensuring initiatives remain aligned with strategic objectives, timelines, milestones, and expected results.

Lead cross-functional teams by driving alignment, accountability, and progress through clear communication, data insights, and structured execution plans.

Monitor program performance through multiple data sources, translating operational metrics into concise updates, recommendations, and decision support for senior leadership.

Identify risks, blockers, and operational challenges early, establishing escalation pathways and ensuring issues are addressed quickly by the appropriate stakeholders.

Support provider engagement activities when needed, including outreach, follow-ups, practice communications, and direct interactions with healthcare stakeholders to maintain momentum.

Partner with market operations, analytics, growth, provider engagement, and commercial teams to align programs with broader business strategies.

Design scalable operating models, workflows, playbooks, and processes that enable provider programs to grow efficiently and consistently.

Establish reporting cadences and visibility frameworks that provide leadership with reliable insights into program health and progress.

Drive continuous improvement by identifying opportunities to optimize processes, improve execution, and enhance program outcomes.

Serve as a trusted operational partner who helps teams prioritize effectively and move critical initiatives forward.

Requirements:

5+ years of experience in program management, operations, healthcare operations, client-facing roles, or related fields.

Experience building, managing, and improving physician network programs, provider engagement initiatives, clinical operations, or healthcare-focused programs.

Strong understanding of healthcare environments, with experience in value-based care strongly preferred.

Proven ability to manage complex programs, coordinate cross-functional teams, and drive outcomes without direct authority.

Strong analytical skills with the ability to interpret data, track performance metrics, and translate insights into actionable recommendations for senior leaders.

Experience working with CRM platforms, operational tools, reporting systems, and data-driven workflows.

Exceptional organizational skills with the ability to manage multiple priorities, maintain attention to detail, and keep complex initiatives on track.

Strong communication and stakeholder management skills, with the ability to engage confidently with internal teams, executives, providers, and practice staff.

Comfortable identifying challenges, escalating issues when needed, and influencing decisions in a fast-paced environment.

Ability to represent the organization professionally in external conversations and provider interactions.

Experience working in an early-stage, high-growth, or rapidly changing environment is highly valued.

PMP certification or MBA is preferred.

Benefits:

Competitive base salary range of $107,000–$140,000 USD .

Equity opportunities and performance-based bonus program.

401(k) matching program.

Comprehensive medical, dental, and vision insurance coverage.

Flexible time-off policy and company holidays.

Mental health resources and employee wellbeing programs.

Remote-first work culture designed to support flexibility and collaboration.

No-meeting Fridays and additional company wellness initiatives.

Paid parental leave for all new parents.

Professional development opportunities, mentorship programs, and learning resources.

Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.

Home office setup reimbursement.

Monthly cell phone and internet stipend.

Opportunity to contribute to innovative healthcare technology solutions that improve patient outcomes.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1