Senior Manager

Company Description Kotak Mahindra Group, established in 1985, is one of India's leading financial services conglomerates and the first non-banking finance company in India to become a bank, through the formation of Kotak Mahindra Bank Limited in 2003. The Group offers a comprehensive range of services, including commercial banking, stock broking, mutual funds, life insurance, and investment banking to both individual and corporate customers. With a strong consolidated balance sheet and net worth, Kotak Mahindra Group is recognized for its stability and growth-focused approach. The organization has an extensive distribution network across India and maintains international offices in key financial centers such as London, New York, Dubai, and Singapore. Applicants can explore more about the Group's offerings and values through the company's website.
Role Description The Senior Manager role at Kotak Mahindra Bank is a full-time, on-site position based in Bhubaneshwar. The Senior Manager is responsible for overseeing branch or business unit operations, driving revenue growth, and ensuring compliance with internal policies and regulatory requirements. Day-to-day activities include managing and mentoring team members, setting performance objectives, monitoring key metrics, and implementing strategies to improve customer acquisition, retention, and service quality. The role involves collaborating with cross-functional teams, reviewing risk and credit decisions, and preparing regular business reports and action plans for senior leadership. The Senior Manager will also engage with high-value clients, support local market development initiatives, and uphold Kotak Mahindra Bank's standards of integrity, customer focus, and operational excellence.
Qualifications

• Strong leadership and people management skills, including team supervision, coaching, performance management, and stakeholder collaboration.
• Solid expertise in banking and financial services operations, such as retail or corporate banking, credit and risk assessment, and regulatory compliance.
• Proficiency in business development and customer relationship management, with the ability to drive sales targets, enhance customer experience, and build long-term client partnerships.
• Analytical and problem-solving skills, including comfort with financial data, reporting, forecasting, and using insights to make strategic decisions.
• Excellent verbal and written communication skills, with strong presentation, negotiation, and interpersonal capabilities.
• Relevant academic background, such as a bachelor's or master's degree in finance, business administration, economics, or a related field.
• Prior experience in a managerial role within banking or financial services, managing teams and business portfolios, preferably in a branch or regional leadership capacity.
• Ability to work on-site in Bhubaneshwar, adapt to a dynamic environment, and maintain high ethical standards aligned with Kotak Mahindra Bank's values.