Senior Manager

SENIOR MANAGER SUPPLY CHAIN (US OPERATIONS)

Department: US Operations – Supply Chain
Location: Mumbai, India
Grade: Senior Manager
Reporting To: GM – Operations, US Generics
Experience: 8–12 Years

POSITION SUMMARY

We are seeking an experienced and results-oriented Senior Manager – Supply Chain (US Operations) to lead the end-to-end supply chain planning and execution for the US Generics business.

The incumbent will be responsible for driving effective demand and supply planning, inventory optimization, production and dispatch coordination, S&OP, supply-chain analytics and risk mitigation. The role will work closely with US Sales, Manufacturing, Quality, Regulatory, Logistics, Warehousing and other cross-functional stakeholders to ensure uninterrupted product availability and timely supply to the US market.

The position requires a strong combination of strategic thinking, analytical capability, operational execution and stakeholder management.

KEY RESPONSIBILITIES

Demand & Supply Planning

• Lead end-to-end demand and supply planning for the US Generics portfolio.
• Partner with US Sales to consolidate forecasts and translate market demand into actionable supply plans.
• Evaluate demand changes, capacity constraints and supply risks and develop appropriate mitigation plans.
• Ensure alignment between demand forecasts, production plans, inventory levels and customer requirements.

Inventory Management

• Own finished goods inventory planning and management across US warehouses.
• Establish and monitor appropriate safety stock levels for finished goods and key input materials.
• Monitor inventory days, ageing and inventory health.
• Identify opportunities to optimize inventory while maintaining required service levels.
• Drive initiatives to minimize excess, slow-moving and obsolete inventory.

Production & Dispatch Coordination

• Coordinate with manufacturing plants to ensure production plans are aligned with US demand requirements.
• Monitor production progress and identify potential supply constraints or delays.
• Drive dispatch planning and ensure timely availability of products for shipment.
• Ensure readiness of containers, documentation and other requirements for timely dispatch.
• Proactively resolve supply and execution issues through cross-functional coordination.

S&OP & Supply Review

• Lead and facilitate regular S&OP / Supply Review forums.
• Prepare and present demand-supply scenarios, risks, constraints and recommendations.
• Drive cross-functional alignment on supply priorities and business requirements.
• Provide timely escalation and recommendations to US Operations leadership.

MIS, Analytics & Performance Management

• Own supply-chain MIS and KPI reporting for the US Operations business.
• Monitor and analyze key performance indicators, including:
• Forecast vs. Supply
• Inventory Days
• OTIF Inputs
• Dispatch Readiness
• Supply Gaps
• Inventory Health
• Develop meaningful insights from supply-chain data and provide actionable recommendations to management.
• Drive data-based decision-making across supply-chain operations.

Process Improvement & Strategic Initiatives

• Identify and implement opportunities to improve supply-chain efficiency, service levels and inventory productivity.
• Lead supply-chain process improvement and standardization initiatives.
• Support network optimization projects and evaluate opportunities for improving the supply-chain network.
• Support onboarding of new warehouses and logistics partners.
• Lead/support RFP and RFQ processes for relevant supply-chain requirements.
• Drive risk identification, contingency planning and business continuity initiatives.

KEY STAKEHOLDERS

The role will require close collaboration with:

• US Sales / Commercial Teams
• US Operations Leadership
• Manufacturing / Production
• Quality Assurance
• Regulatory Affairs
• Procurement
• Logistics & Warehousing
• Finance
• External Warehouses / 3PL Partners
• Logistics Service Providers

REQUIRED QUALIFICATIONS & EXPERIENCE

• Graduate/Post-Graduate degree in Supply Chain, Operations, Engineering, Pharmacy, Commerce or a related discipline.
• MBA/PGDM in Supply Chain Management or Operations will be preferred.
• 8–12 years of progressive experience in Supply Chain Management, Demand Planning, Supply Planning or Operations.
• Minimum 3 years of hands-on experience managing end-to-end forecast, supply, inventory and dispatch processes.
• Strong experience in S&OP, demand-supply planning and inventory management.
• Experience in production and dispatch coordination.
• Experience in leading cross-functional supply-chain initiatives and process improvements.
• Experience in Pharmaceuticals, Healthcare or FMCG will be preferred.
• Exposure to US Operations, US market or export supply chains will be an advantage.

TECHNICAL & FUNCTIONAL SKILLS

• Demand & Supply Planning
• Inventory Planning & Optimization
• S&OP
• Production Planning
• Dispatch & Logistics Coordination
• Supply Chain Risk Management
• Supply Chain Analytics
• Advanced MS Excel
• MIS & Dashboard Reporting
• ERP systems; SAP exposure preferred
• Process Improvement
• Network Optimization
• RFP / RFQ Management

BEHAVIOURAL COMPETENCIES

• Strong ownership and accountability
• Strategic and analytical thinking
• Strong problem-solving and decision-making capabilities
• Excellent stakeholder management
• Effective communication and presentation skills
• Ability to influence cross-functional teams
• Ability to work in a fast-paced and ambiguous environment
• Strong execution orientation
• Commercial and customer-focused mindset

KEY PERFORMANCE INDICATORS

Success in this role will be measured through:

• Demand and supply plan adherence
• Inventory optimization and inventory days
• Forecast-to-supply alignment
• OTIF performance
• Dispatch readiness
• Reduction in supply risks and stock-outs
• Improved planning accuracy
• S&OP effectiveness
• Supply-chain process efficiency