Senior Manager - Zonal Logistics

• Plan, manage and evaluate logistics operations with internal stake holders, Logistics service providers, dealers and customers
• Implement logistics principles, policies and processes to improve operational and financial performances
• Deliver solutions to logistics problems while maintaining high levels of quality and service within the budgetary requirements
• Monitor delivery performances from Invoice to delivery and logistics cost for both internal and external services
• Recommend optimal transport modes, routes to achieve the desired delivery performance
• Monitor and improve logistics service provider performance on weekly, monthly and yearly frequency
• Ensure carriers compliance with company policies or procedures for vehicle transit or delivery
• Review impact of logistics changes in the form of routing, transportation modes or carriers and inform all stake holders
• Conduct periodic inventory audit with internal and external agency to maintain inventory accuracy at RSO
• Keep track of slow moving and obsolete stock for optimal utilization of yard space
• Interpret trends and analyse data to improve customer service and cost improvements
• Ensure metrics, reports and process documentation are in place as per company guidelines
• Ensure all completed orders are billed and dispatched on time
• Ensure vehicles are transported appropriately to ensure safe delivery at dealers/customers end
• Ensure vehicles get delivered as per company specified Standard Transit Time
• Ensure compliance to be maintained at every logistics process

People Management

• Manage, coach and develop high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
• Set KPIs and review mechanism for the team to achieve the desired results
• Ensure all functions under supervision operate as per company policies and guidelines

Budgeting and Control

• Prepare departmental budget and adhere expenses within the budget
• Support and guide dealers for faster submission of all relevant documents
• Coordinate with insurance companies and finance team to settle dealers claim as per defined timeline

• Apprise dealers on logistics performance on periodic basis
• Solve dealers query within prescribed time frame