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    Job · 19824320

    Firstsource Solutions logo

    Senior Manager - Workforce Management

    Firstsource Solutions · Mumbai · onsite · Posted 22d ago

    Undisclosed4–10 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Manage and oversee the daily operations of the workforce management team.

    • Develop and implement strategies to improve workforce efficiency and productivity.

    • Analyze data and metrics to identify trends and areas for improvement.

    • Collaborate with cross-functional teams to align with business objectives.

    • Lead and motivate a team of professionals to achieve their goals.

    • Ensure compliance with company policies and procedures.




    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    daily operationsWorkforce Managementoperationscompliance

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

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    Senior Manager - Workforce Management · waiting for your command