Senior Manager - Workforce Management
Firstsource Solutions · Mumbai · onsite · Posted 22d ago
Undisclosed4–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and oversee the daily operations of the workforce management team.
- Develop and implement strategies to improve workforce efficiency and productivity.
- Analyze data and metrics to identify trends and areas for improvement.
- Collaborate with cross-functional teams to align with business objectives.
- Lead and motivate a team of professionals to achieve their goals.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
daily operationsWorkforce Managementoperationscompliance
About Firstsource Solutions

Firstsource Solutions
BPO
19.2k+
employees
2001
25 years old
Mumbai, Maharashtra
US
₹3.7L PA avg
Avg at Firstsource Solutions
About
Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.
Industries
BPOBPO/KPO
Employee ratings
10 reviews
3.6/ 5
Culture
2.4
Career growth
2.3
Work-life
2.4
Employees rate it well for
Overall Company36Job Security35
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