Senior Manager Warehousing, Logistics & Retail Fulfilment

About the Role

Mulmul is looking for an experienced Senior Manager – Warehousing, Logistics & Retail Fulfilment to lead our warehouse, logistics and store fulfilment operations.

The primary objective of this role is to ensure:

Right Stock. Right Store. Right Quantity. Right Time.

You will own the end-to-end movement of merchandise from warehouse to stores, ensuring high stock availability, timely replenishment, efficient warehouse operations and reliable logistics.

Key Responsibilities

Store Fulfilment & Replenishment

* Own store-wise stock fulfilment and replenishment.

* Ensure the right SKU, size, colour and quantity reaches the right store at the right time.

* Plan fulfilment based on sales, inventory levels, store requirements and business priorities.

* Monitor stock-outs, excess stock and ageing inventory.

* Establish and improve store replenishment cycles and fulfilment TAT.

* Coordinate with Retail, Merchandising and Operations teams on stock requirements.

* Manage inter-store transfers to optimise stock availability.

Warehouse Operations

* Manage end-to-end warehouse operations including inwarding, put-away, storage, picking, packing, dispatch and returns.

* Ensure high inventory accuracy and operational discipline.

* Improve warehouse productivity, space utilisation and manpower efficiency.

* Implement and strengthen warehouse SOPs and processes.

Logistics & Distribution

* Own warehouse-to-store transportation and distribution.

* Plan dispatches and deliveries based on store priorities.

* Manage logistics partners and service levels.

* Drive OTIF (On-Time, In-Full) performance.

* Track and resolve delivery delays, damages and exceptions.

* Optimise logistics costs and delivery timelines.

Inventory Management

* Ensure accurate physical and system inventory.

* Drive cycle counts, stock audits and reconciliation.

* Monitor stock discrepancies, damages, shortages and ageing.

* Strengthen inventory controls and minimise losses.

Team & Vendor Management

* Lead warehouse and logistics teams and drive performance through clear KPIs.

* Manage external logistics partners and vendors.

* Ensure adherence to defined SLAs and operational standards.

What We're Looking For

* 8–12 years of experience in warehousing, logistics and retail supply chain.

* Strong hands-on experience in warehouse operations and logistics management.

* Experience managing distribution/fulfilment for multiple retail stores.

* Experience in fashion, apparel, lifestyle or retail is strongly preferred.

* Strong understanding of store replenishment, inventory movement and retail fulfilment.

* Experience managing logistics partners and warehouse teams.

* Familiarity with ERP/WMS and inventory management systems.

* Strong analytical, problem-solving and execution skills.

* Excellent cross-functional coordination and team-management abilities.

* A hands-on, process-oriented leader who can operate effectively in a fast-growing retail environment.