Senior Manager - Warehouse West - Spares Parts

Purpose of the Role

This role is responsible for supervising day to day warehouse operations for the Spare Parts Business. It involves optimizing processes of receiving, unloading, inspecting, picking and packing of material and ensuring that operational performance meets the organizational demand in a timely, safe and cost effective environment.

Job Responsibility

1. Warehouse Management:
Execute warehouse operations and ensure adherence to time, cost, and quality parameters to enhancing customer satisfaction
Work closely with multiple transporter and transporter teams for the timely unloading of vehicles to ensure smooth movement of parts
Take proactive sets to ensure correct allocation of transporter as per the standard operating procedure without deviation
Monitor the timely execution of VOR process.
Maintain a safe work environment by following and enforcing all standard procedures and complying by warehouse and logistics service providers
Proactively manage and oversee internal and external auditors; like movement of material, quality of material, safety parameters etc.
Proactively benchmark processes, measures performance of warehouse operations and team to ensure the highest levels standards, safety and performance.
Drive advancements in warehousing efficiency by continuous improvement process leading to lower costs of operations and improved customer service levels
Maintain the timely clearance of scrap and non-moving parts

2. Financial Management:
Drive the cost of packaging material down and ensuring the reuse of material and stoppage of wastage
Compile data and analyse all the cost elements like remuneration to warehouse service provider, packaging cost and out bound transportation cost and analyse. Create action plan to reduce costs and control within the budgeted cost
Ensure proper despatch and arrival of material and submit claims for damaged product when required
Conduct process audits of warehouse to improve speed in warehouse operations, prevent claims and faster closure of claims

3. People Management:
Manage, motivate, and train and continually develop the logistics service providers
Work closely with the logistics service providers teams to build efficiencies and improve process
Take steps to prevent unrest due to political issues.
Address and solve disruptions in a appropriate manner ensuring operations continuity with timely movement and storage of material

Stakeholder Profiles & Nature of Interactions

Internal

With field team ( RPM/APM/Sales /Service)
Colleagues

PHQ Team
Colleagues

External

Distributor / Dealer
Channel partner

LSP
Business partner

Desired Candidate Profile

• Education B.E./ B.Tech. or MBA in Supply Chain Management.
• Relevant Experience : 10 Years.
• Experience in Automobile Industry with OEMs/Auto Parts Supplier.
• Experience in Warehouse Management.

Skills & Competencies

• Communication Skills
• Interpersonal Skills
• Customer Centric
• Manpower Management
• Negotiations Skills
• Results Focused