Senior Manager : Warehouse Operations
Heads Up For Tails · Gurugram · onsite · Posted 40d ago
Not disclosed10–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for an experienced Senior Manager – Warehouse Operations to lead end-to-end warehouse and fulfilment operations for an omni-channel business.
This is a high-ownership role responsible for ensuring inventory accuracy, timely order fulfilment, manpower productivity and cost-effective warehouse operations across multiple channels.
What You'll Own
This is a high-ownership role responsible for ensuring inventory accuracy, timely order fulfilment, manpower productivity and cost-effective warehouse operations across multiple channels.
What You'll Own
- Lead end-to-end warehouse operations across B2B, B2C, D2C, marketplaces, e-commerce and retail replenishment
- Drive productivity across inward, put-away, picking, packing, loading and inventory counting
- Establish and monitor warehouse productivity standards and KPIs
- Own manpower planning, productivity, utilisation, attendance and discipline
- Optimise permanent and contractual workforce based on business volumes
- Monitor and control warehouse operating cost per order / unit
- Optimise MHE, consumables, packaging materials and other operational expenses
- Drive inventory accuracy and effective inventory management
- Lead warehouse managers, assistant managers, supervisors and warehouse associates
- Conduct daily performance reviews and monthly operational reviews
- Build team capability through training and adherence to SOPs
- Drive continuous improvement and warehouse automation initiatives
- Manage vendors / 3PL partners and cross-functional stakeholders
- 10+ years of experience in warehouse / fulfilment operations
- Graduate or above
- Experience leading large-scale warehouse operations in a high-volume environment
- Exposure to B2B, B2C, D2C, marketplace, e-commerce and/or retail fulfilment
- Strong hands-on understanding of Odoo ERP/WMS or other WMS platforms
- Strong understanding of warehouse processes, inventory management and order management
- Experience with system integration and operational analytics
- Demonstrated experience in people leadership and manpower planning
- Data-driven approach to operational decision-making
- Strong problem-solving and process orientation
- Experience in vendor / 3PL management
- Commercial awareness with an understanding of warehouse cost optimisation
- Ability to drive change and work cross-functionally in a high-growth, high-volume environment
Sourced from foundit
Skills
vendor 3PL managementCost Optimisationwmssystem integrationOdoo ERPOperational AnalyticsWarehouse processesInventory ManagementOrder Management
About Heads Up For Tails

Heads Up For Tails
Retail
201
employees
2008
18 years old
Delhi,NCT
India
₹5.6L PA avg
Avg at Heads Up For Tails
About
Heads Up For Tails is a retail brand in the pet industry, offering a range of products for pets online and offline, addressing the growing demand for quality pet care items.
Industries
Retail
Employee ratings
10 reviews
3.7/ 5
Culture
2.7
Career growth
3.3
Work-life
3.1
Employees rate it well for
Compensation & Benefits37Work-Life Balance37
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