Senior Manager - Warehouse Excellence

What are the Key Deliverables in this role?.

Financial Outcomes:

- Drive warehouse and logistics network optimization to improve cost-to-serve and overall supply chain efficiency.

- Deliver secondary freight savings through route optimization, load consolidation, freight negotiation, and transport productivity initiatives.

- Improve warehouse productivity, storage utilization, inventory handling efficiency, and asset utilization across the network.

- Identify and implement cost optimization opportunities across warehousing, transportation, and CFA operations.

- Support strategic network design decisions balancing service levels, inventory positioning, and logistics costs.

Customer Service:

- Improve OTIF, fill rates, and service reliability through optimized warehouse and distribution operations.

- Design channel-specific fulfillment and warehousing solutions for GT, MT, E-commerce, Quick Commerce, Food Service, and Exports.

- Lead seamless CFA transitions, warehouse changeovers, and network redesign initiatives with minimal business disruption.

- Establish robust CFA and logistics partner performance management processes to improve service outcomes.

- Enhance end-to-end visibility and responsiveness across warehouse and distribution operations.

Internal Processes:

- Lead implementation and adoption of WMS, TMS, barcoding, and warehouse digitization initiatives across the logistics network.

- Standardize warehouse operating procedures, inventory controls, productivity measures, and governance mechanisms.

- Drive warehouse layout optimization, flow-path improvement, material handling efficiency, and warehouse engineering initiatives.

- Lead cross-functional transformation projects covering network redesign, warehouse modernization, and logistics excellence.

- Build data-driven performance management routines and operational dashboards for warehouse and logistics operations.

Innovation and Learning:

- Benchmark warehouse and logistics practices against leading FMCG and global supply chain organizations to identify improvement opportunities.

- Evaluate and deploy automation, digital solutions, advanced analytics, and emerging warehousing technologies.

- Develop organizational capability in warehouse engineering, network design, transportation excellence, and logistics analytics.

- Foster a culture of continuous improvement through lean methodologies, structured problem-solving, and operational excellence initiatives.

- Build advanced analytics and scenario-planning capabilities to support network optimization and future supply chain transformation.

What are the Critical success factors for the Role?.

- Proven ability to lead large-scale warehouse, logistics, and network transformation initiatives delivering measurable cost, service, and productivity improvements.

- Strong expertise in supply chain digitization and systems implementation, including WMS, TMS, barcoding, warehouse automation, and analytics-driven decision making.

- Ability to drive network optimization and operational excellence, including warehouse design, flow-path optimization, transportation efficiency, and CFA network rationalization.

- Strong cross-functional stakeholder management and project execution capability to influence Planning, Manufacturing, Procurement, Sales, Customer Service, Finance, CFA partners, and external service providers.

- Data-driven approach to problem solving and business case development, with a strong focus on cost-to-serve, service levels, productivity, and ROI realization.

What are the Desirable success factors for the Role?.

- Experience in leading FMCG warehousing modernization programs, including greenfield/brownfield warehouse projects and warehouse engineering initiatives.

- Exposure to advanced supply chain technologies and automation solutions such as ASRS, robotics, IoT-enabled operations, digital control towers, and AI-driven logistics planning.

- Strong commercial acumen with experience in freight procurement, contract negotiations, and logistics partner development.

- Capability to build internal Centers of Excellence and develop organizational capability, creating sustainable expertise in warehouse excellence and logistics transformation.

- MBA/ B.Tech. with relevant and depth of experience in Warehouse, Logistics & Transportation management & transformation.