Senior Manager - US Property Accounting

Manager/Senior Manager Property Accounting

Job Summary:

The Manager/ Senior Manager Property Accounting is responsible for leading large-scale property accounting operations across residential portfolios. This role drives operational excellence, client satisfaction, financial accuracy, compliance, team performance, and strategic growth initiatives. The Senior Manager/General Manager will oversee service delivery, manage key client relationships, and lead transitions and onboarding of new portfolios.

Key Responsibilities

1. Operations Management

• Lead end-to-end property accounting operations across multiple residential portfolios.
• Oversee month-end, quarter-end, and year-end closing processes ensuring accuracy and timeliness.
• Establish and monitor KPIs, SLAs, and performance dashboards.
• Ensure timely preparation and review of:

Financial statements

Bank & balance sheet reconciliations

Rent rolls & lease audits

Accruals & prepaid schedules

Cash flow statements

• Drive budgeting, forecasting, and variance analysis processes.
• Implement strong internal controls, audit readiness processes, and risk mitigation strategies.
• Standardize SOPs across teams and ensure documentation compliance.
• Optimize team structure, resource allocation, and workload balancing.
• Drive automation initiatives and system improvements (Yardi, AppFolio, MRI, RealPage, etc.).
• Monitor quality assurance reviews and implement corrective action plans.
• Manage profitability, cost control, and productivity metrics.
• Lead cross-functional collaboration with AP, AR, Treasury, and Reporting teams.

2. Client Management

• Serve as primary escalation and relationship owner for key clients.
• Conduct regular business review meetings (MBRs/QBRs) with clients.
• Present financial reports, KPIs, and performance insights.
• Proactively identify improvement opportunities and value-added services.
• Ensure SLA adherence and service excellence.
• Manage client expectations and resolve operational challenges.
• Handle complex accounting issues, audit queries, and compliance matters.
• Drive client retention and expansion strategies.
• Support RFP responses, proposals, and pricing discussions.
• Maintain strong stakeholder communication across asset managers, property managers, and ownership groups.

3. Transition & Onboarding Management

• Lead end-to-end transition of new clients and property portfolios.
• Conduct due diligence and risk assessment during migration.
• Develop detailed transition plans, timelines, and resource strategies.
• Oversee knowledge transfer sessions and documentation review.
• Ensure smooth system setup, chart of accounts alignment, and data migration.
• Monitor parallel runs and stabilization phases post-go-live.
• Identify gaps in legacy processes and implement improvements.
• Coordinate with IT and system teams for configuration and integrations.
• Ensure zero disruption to financial reporting timelines during transitions.
• Drive post-transition review and stabilization reporting.

4. Team Leadership & Development

• Lead and mentor Accounting Managers and Team Leads.
• Develop succession planning and leadership pipelines.
• Conduct performance evaluations and coaching sessions.
• Drive employee engagement and retention strategies.
• Promote a culture of accountability, accuracy, and continuous improvement.

Qualifications & Experience

• Bachelors / Master degree in Accounting or Finance
• 12+ years of accounting experience with 3-5 years in leadership roles.
• Strong expertise in US Residential Property Accounting.
• Experience managing large teams
• Strong knowledge of property management systems (Yardi, AppFolio, MRI, RealPage).
• Proven experience handling tranitions and multi-client environments.
• Strong financial acumen and operational leadership skills.