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    Job · 12532882

    Startek logo

    Senior Manager Training

    Startek · Lucknow · onsite · Posted 63d ago

    Not disclosed12–15 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    • Develop training programs for sales teams to enhance their skills in product knowledge, selling techniques, and soft skills.
    • Design and deliver training modules on leadership development, coaching, mentoring, and performance management.
    • Collaborate with subject matter experts to create engaging learning materials such as e-learning modules, presentations, and handouts.
    • Conduct needs analysis to identify gaps in employee skills and develop targeted training solutions.
    • Evaluate the effectiveness of training programs through feedback mechanisms like surveys or assessments.

    Desired Candidate Profile

    • 12-15 years of experience 2 years as Senior Manager Training in Learning & Development or Training function in BFSI industry.
    • Excellent communication, presentation, and interpersonal skills; ability to work effectively with diverse stakeholders at all levels.

    Sourced from foundit

    Skills

    Employee trainingLearning And DevelopmentTraining And Development

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

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