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    Job · 22545018

    MattsenKumar logo

    Senior Manager, Talent Development

    MattsenKumar · Gurugram · onsite · Posted today

    Undisclosed6–11 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary

    The Senior Manager, Talent Development oversees the strategy, implementation, and sustainment of leadership development programs across a global organization. This role leads a team of Talent Development specialists and ensures that strategies and initiatives align with global business objectives and deliver measurable value to clients. The Senior Manager partners with leaders worldwide to establish learning and sustainment tools that strengthen leadership capability, leverages AI-enabled coaching and training tools to optimize coaching effectiveness, and applies root cause analysis and program performance gap analysis to continuously improve program outcomes. They are accountable for leading coaching and leadership development programs, assessing their behavioral and operational impact, and driving continuous improvement in leadership effectiveness.

    Responsibilities

    • Lead a global team of Talent Development professionals, fostering a collaborative, high-performance environment through coaching, mentoring, and professional development.
    • Partner with global leadership to align leadership development strategies with organizational objectives and long-term business growth.
    • Set the vision and roadmap for global leadership development and coaching initiatives, and manage priorities, resources, and budgets accordingly.
    • Build relationships with leaders at all levels across global regions, partnering to define deliverables and establish timelines for leadership initiatives.

    AI-Enabled Coaching and Training

    • Leverage AI coaching and training tools to optimize coaching effectiveness, scale access to development, and personalize the leader experience.
    • Evaluate, pilot, and implement AI-enabled solutions, and establish guidelines for their responsible and consistent use across regions.
    • Use data and insights from AI tools to identify coaching trends, strengthen leader and coach capability, and improve learning outcomes.

    Program Performance, Root Cause, and Gap Analysis

    • Support leadership development through root cause analysis to understand why leadership behaviors, skills, or business outcomes are not meeting expectations.
    • Conduct program performance gap analysis to compare intended and actual program results, and recommend targeted improvements that enhance program performance for our clients.
    • Conduct needs assessments to identify knowledge, skill, and performance gaps, and recommend solutions to close them.
    • Coordinate post-implementation reviews to measure program effectiveness, translate findings into action plans, and drive sustainment efforts.
    • Analyze and report global trends and metrics in leadership development, providing executive-level insights and recommendations for improvement.

    Coaching and Program Design

    • Develop and sustain coaching methodologies, tools, and resources to ensure consistency across regions.
    • Consult with leaders globally to design, implement, and sustain leadership development programs aligned to business goals.
    • Design, develop, and facilitate training programs such as EOS and other leadership initiatives for global audiences.
    • Facilitate regular coaching workshops and develop sustainment plans to embed effective leadership behaviors.
    • Partner with the content development team to create and update globally relevant content and self-led programs
    • Other duties as assigned


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Talent developmentUsageContinuous improvementgap analysisleadership developmentOutsourcingRoot Cause AnalysisTrainingoperationsFinancial Services

    About Bill Gosling Outsourcing India

    MattsenKumar logo

    MattsenKumar

    3k+

    employees

    1955

    71 years old

    Gurgaon / Gurugram, Haryana

    India

    ₹3.4L PA avg

    Avg at Bill Gosling Outsourcing India

    About

    Specializes in global customer engagement solutions, enhancing client relationships through innovative outsourcing and service strategies across multiple regions.

    Industries

    BPO/KPOConsulting

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    3.3

    Career growth

    3.0

    Work-life

    3.3

    Employees rate it well for

    Company Culture35Work-Life Balance35

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