Senior Manager - Strategy & Initiatives

Role & responsibilities

• Support development and execution of business and product strategies aligned with organizational objectives.
• Drive product growth initiatives across the lending portfolio through analytics, market intelligence, and business insights.
• Analyze product performance, portfolio profitability, customer behavior, and business trends to identify opportunities for growth and optimization.
• Conduct customer segmentation, behavioral analysis, and market research to support strategic business decisions.
• Monitor key business metrics and recommend actions to improve acquisition, conversion, retention, and portfolio performance.
• Lead portfolio reviews, forecasting exercises, and business performance tracking.
• Identify opportunities for product innovation, process enhancement, and customer experience improvement.
• Support new product launches, pricing strategy, and business case development.
• Drive strategic and cross-functional projects in collaboration with Business, Sales, Credit, Risk, Finance, Operations, and Technology teams.
• Drive digital transformation and analytics-led business improvement initiatives.
• Prepare executive dashboards, strategic presentations, management reviews, and business reports.
• Conduct competitor benchmarking, market intelligence, and industry trend analysis.
• Track and monitor strategic initiatives, ensuring timely execution and measurable outcomes

Preferred candidate profile

Experience Required (In Years)

• 6-10 years of experience in BFSI, NBFC, Housing Finance, Strategy, Consulting, or related fields.

Qualification Required

• MBA / PGDM in Strategy, Finance, Analytics, Marketing, or related discipline.
• Strong understanding of lending products, portfolio management, business performance metrics, and profitability drivers.