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Role & responsibilities

(a) Responsibilities:

Responsible for administring the Regulatory Framework for INFINET - which is a technical / network regulatory framework by RBI for bank compliance.
1) Own and drive network audit across multiple and varied networks
2) Act as a liaison between technical teams, compliance officers, executive leadership, and external vendors.
3) Lead cross-functional meetings to align security and compliance goals with business objectives.
4) Provide clear, concise updates and reports to senior management.
5) Upkeep trackers and MIS, and publish updates regularly

Preferred candidate profile

(a) Education: Graduate (B.Com / M.Com / BBA or equivalent)

(b) Experience:

1015 years of experience in telecom with a focus on SLA governance, contract management, vendor management, and compliance.
Hands on experience in handling audit compliance requirement.
Experience in overseeing end to end SLA managemet.

(c) Certifications: MS Office.Power BI (Optional)
(d) Knowledge: Strong understanding of SLA process, and management.
.Good communication and presentation skills.
(e)Technical Skills: Ability to interpret SLA dashboards, MIS reports, and network performance metrics; familiarity with monitoring tools and reporting systems.

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